JOSE DELGADO
JOSE DELGADO at Platinum Chevrolet

JOSE DELGADO

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.6
165 Reviews

Hello my name is Jose, Service Advisor here at Platinum Chevrolet. I love classic cars and Chevrolet products !

Dealership Experience

2 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.6

165 Reviews

Write a Review

165 Reviews of JOSE DELGADO

September 30, 2026

Dealership Rating
Employee Rating

I came in for a warranty issue with the battery of my Chevy bolt. I was told I was going to get a 150 point inspection. I walk out of there and all the tires are at different lower inflated levels. Then More

by SUEELLEN.DELACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ERIC RUMSOWER

Oct 01, 2026

Platinum Chevrolet responded

We're sorry to hear about your experience and appreciate you sharing your concerns. Feedback like yours is important, and we'd like the opportunity to better understand what happened and address the issues you encountered during your visit.

September 29, 2026

Dealership Rating
Employee Rating

The service staff made sure I was reimbursed for warranty work done by a out of state dealer. More

by wallacebrada
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Sep 29, 2026

Platinum Chevrolet responded

Your Chevrolet Volt is in good hands. Our service team is pleased we could secure reimbursement for the out-of-state warranty work completed by another dealer. Knowing that you were reimbursed without hassle means a lot to us. Scott Daniels, General Sales Manager

September 25, 2026

Dealership Rating
Employee Rating

The dealership is great. The people are great. The service department is great. The issue is the amount of things sent to try to get you to take the survey is overwhelming. More

by kmoore_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Sep 29, 2026

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

September 23, 2026

Dealership Rating
Employee Rating

Great service - Work completed in a timely matter - Our fleet will defiantly use you again. More

by ADAM.ARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Platinum Chevrolet responded

Knowing the service on your Chevrolet Express 3500 was completed quickly reflects our focus on efficiency. Our team is pleased we could complete the work promptly, and knowing your fleet will use us again means a lot to us. Scott Daniels, General Sales Manager

September 21, 2026

Dealership Rating
Employee Rating

Service was great, they communicated effectively and got me in and out while also helping me get a ride. More

by carla.meier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Platinum Chevrolet responded

Your note about our clear communication and securing a ride for your Chevrolet Equinox highlights our focus on hassle-free service. Knowing you were in and out quickly means a lot to us. Scott Daniels, General Sales Manager

September 17, 2026

Dealership Rating
Employee Rating

Prompt, friendly and professional. Got the job done right the first time. Appreciated the shuttle service too. More

by WIKIUP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Sep 18, 2026

Platinum Chevrolet responded

It’s rewarding to know our service team completed the work on your Chevrolet Bolt correctly the first time. Hearing that the shuttle service was helpful means a lot to us. Scott Daniels, General Sales Manager

September 11, 2026

Dealership Rating
Employee Rating

Exelelta atención muy atentos gracias nos vemos en el siguiente servicio que tengan buen día More

by JAIME.SANTOSRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Platinum Chevrolet responded

We’re glad our service department delivered attentive care for your Chevrolet Silverado 1500. Hearing you’ll return for your next service means a lot to our team. Scott Daniels, General Sales Manager

September 06, 2026

Dealership Rating
Employee Rating

Always responsive to the needs of the customer they make it easy to maintain your ride by providing a complete estimate, a ride home/work, great communication and a friendly atmosphere More

by ssavonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Sep 06, 2026

Platinum Chevrolet responded

Your kind words about our detailed estimates, courtesy rides, and friendly atmosphere are greatly appreciated. Knowing our responsiveness and clear communication made service on your Chevrolet Bolt EUV easier means a lot to our service team. Thank you for choosing our dealership for your service needs. Scott Daniels, General Sales Manager

September 01, 2026

Dealership Rating
Employee Rating

The people in the service was excellent. The one place where I see there could be improvement is in their web based tracking system as it cancelled my initial appointment and they couldn’t f More

by PETER@DPH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Sep 07, 2026

Platinum Chevrolet responded

Thank you for sharing your experience with us. We’re glad to hear our service team took great care of you. We truly appreciate the kind words! We also want to thank you for pointing out the issues with the web‑based tracking system. Your appointment cancellation and the incorrect “vehicle completed” text shouldn’t have happened, and we’re actively working to improve the accuracy and reliability of those notifications. Feedback like yours helps us make the process better for everyone. We’re grateful for your trust and look forward to assisting you again.

August 29, 2026

Dealership Rating
Employee Rating

Great customer service! Good attention to detail. Mechanics did a. Awesome job when adding the new parts More

by NO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ERIC RUMSOWER

Aug 29, 2026

Platinum Chevrolet responded

Your recognition of our attention to detail means a lot to our service department. We’re glad the installation of your new parts on your GMC Canyon went flawlessly. Thank you for the five-star rating. Scott Daniels, General Sales Manager

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