Earnest Norman | Page 11

review for new car Great assistance by Alvin and his two orienteers. He explained everything well . He showed me two different models and explained every feature on the Great assistance by Alvin and his two orienteers. He explained everything well . He showed me two different models and explained every feature on the cars . When it came to price he explained every cost for each item on the car. More

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Earnest Norman- Awesome Salesperson This is the hardest working salesperson alive. He goes above and beyond to get the job done each and every time. I have been a customer for over 6 ye This is the hardest working salesperson alive. He goes above and beyond to get the job done each and every time. I have been a customer for over 6 years and have recommended others here as well and they have all left satisfied. Great place to purchase a vehicle they work hard to make the customer happy! More

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Outstanding Experience My visit to Napleton River Oaks Honda Dealership was beyond my expectations. I walked with my sister hoping to see what we could possibly place on ou My visit to Napleton River Oaks Honda Dealership was beyond my expectations. I walked with my sister hoping to see what we could possibly place on our bucket lists for the near future. Fortunately, we were met by Earnest Norman who was not only very professional but very kind, thoughtful and considerate. His customer service was outstanding! He truly made our visit worth while. I didn't expect to have an opportunity to leave with a vehicle that day but not only did he make that happen for me, my sister did as well! Two 2015 Honda Civic's! Sharp!! But, I would be remiss if I didn't mention Glen Smith. He came out to speak with us and share additional knowledge on our purchases which left us with a very comfortable feeling. His professional and considerate manner also let us know that we were in the right place, working with people that were committed in satisfying their customers. Earnest and Glen are a great asset to Napleton River Oaks Honda Dealership. They're the type of people that will have you returning again and again! Thanks for the wonderful experience! .....P.S. Larry, Thanks for the Operations training....High Tech.....Truly Loving My 2015 Honda Civic! More

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Exceptional Experience I was extremely pleased with my visit to Napleton River Oaks Honda Dealer in Lansing, IL over the Holiday Weekend. My sister and I stopped by hopin I was extremely pleased with my visit to Napleton River Oaks Honda Dealer in Lansing, IL over the Holiday Weekend. My sister and I stopped by hoping to get a good deal. By the time we left, the “good deal “turned into a feeling of accomplishment beyond our expectations! Sales Consultant, Earnest Holmes and New Car Sales Manager, Glen “Ty”Smith went over and beyond being helpful, courteous, professional and accommodating. They showed us they care about people by ensuring we received the very best deal for the very best price!! I felt a real need met a true blessing!! I was beyond pleased and am still smiling because these guys are the best!! More

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Very Pleased!!! I give this dealership a high rating because they gave me an exceptional experience as a customer! Great job! Keep up the good work! One more thing... I give this dealership a high rating because they gave me an exceptional experience as a customer! Great job! Keep up the good work! One more thing...I am very particular on what I want & like in a vehicle. I give great Thanks to Mr. Ernest Norman for being very patient with me. I appreciated his attentiveness & help. Two thumbs up!!! More

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Awesome! I came to Honda looking for a miracle and Mr. Norman did just that...little do he know I have always wanted a Honda Accord but never thought I would g I came to Honda looking for a miracle and Mr. Norman did just that...little do he know I have always wanted a Honda Accord but never thought I would get it. We sat down with Earnest and the next thing he said let's go outside and pick you a Brand New Accord. He worked it out within my budget and I have been smiling ever since. He always acknowledges me with a smile and hug when I come in for service, great personality and beautiful character. More

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Great Work! The purchase of my last vehicle was done with such ease, I would not mind repeating the experience (unlike other purchases). I was in an out of the d The purchase of my last vehicle was done with such ease, I would not mind repeating the experience (unlike other purchases). I was in an out of the dealership within 2 hours and everything was handled well. Earnest Norman and Larry Chambers handled all of the paperwork and even the transport of my car from another dealership. Thanks guys for a job well done! More

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Great I enjoyed my experience at Napleton in river Oaks. Earnest, my salesman was friendly and courteous. Yes I will recommend this dealership. Overall grea I enjoyed my experience at Napleton in river Oaks. Earnest, my salesman was friendly and courteous. Yes I will recommend this dealership. Overall great experience. More

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Very helpful sales staff with a great service staff. On the sale, I received the price I wanted with the maintenance plan that fit what I wanted. the sale, I received the price I wanted with the maintenance plan that fit what I wanted. More

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my experience was great. i wasn't expecting to drive out with a new car. they worked with me every step of the way. i recommendended this dealership to my friends and family. drive out with a new car. they worked with me every step of the way. i recommendended this dealership to my friends and family. More

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