Earnest Norman
Earnest Norman at Napleton's River Oaks Honda

Earnest Norman | Page 5

Honda Certified Sales Consultant

Napleton's River Oaks Honda

17220 Torrence Ave
Lansing, IL 60438

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4.5
114 Reviews
4.5

114 Reviews

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114 Reviews of Earnest Norman

December 01, 2022

Dealership Rating
Employee Rating

I purchased my car yesterday and Ernest was the absolute best. He walked me through the process and was very patient. I would definitely recommend if you are looking to purchase a car at this dealership ask More

by sedaliajclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2022

Napleton's River Oaks Honda responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

November 22, 2022

Dealership Rating
Employee Rating

The dealership atmosphere was very friendly. My sales consultant, Earnest Norman was very patient and knowlegdeable with providing me information about the cars that I was looking at. More

by Lia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2022

Napleton's River Oaks Honda responded

Hi Lia, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2022

Dealership Rating
Employee Rating

Ernest and Sam were awesome! Very helpful and encouraging!!! They found exactly what I wanted! More

by Falana315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2022

Napleton's River Oaks Honda responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

November 04, 2022

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Employee Rating

I appreciated Earnest Norman, I only intended to look an a vehicle and ended up buying one. Thank you Earnest, I’m happy with my vehicle. More

by J. Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

Napleton's River Oaks Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to Earnest here at Napleton River Oaks Honda! We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2022

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Employee Rating

My experience was absolutely amazing. Earnest (Salesman) is definitely the man to go to when buying a car at this dealership. Professional, patient and honest. He is willing to put in the More

by Lady Spice
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane and Dan Thank you!

Oct 18, 2022

Napleton's River Oaks Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to Earnest here at Napleton River Oaks Honda! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2022

Dealership Rating
Employee Rating

The salesman JP is very nice and professional. He helped me get a great deal, on a 2023 Honda H-RV. I been coming to this dealership since 2003. I highly recommend them. More

by Mz.Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Napleton's River Oaks Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to JP here at Napleton River Oaks Honda! We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2019

Dealership Rating
Employee Rating

thanks earnest Wow. This is a VERY VERY VERY VERY great place to come and buy a car. I love everything about it. Truly Amazing. I dealt with Earnest & i recommend as More

by KimJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2019

Napleton's River Oaks Honda responded

Kimj, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Napleton River Oaks Honda!

February 05, 2019

Dealership Rating
Employee Rating

Experience I’m so excited! I bought my second car here at Napleton’s River Oaks Honda. I had a great experience. Customer service was excellent. Everyone is so p More

by cdennis00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Chambers

Feb 06, 2019

Napleton's River Oaks Honda responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton River Oaks Honda. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

December 14, 2018

Dealership Rating
Employee Rating

The best experience Go see Earnest Norman he is the best and will work with you I got all of my cars from him he take his time and he will explain everything to you More

by Shawn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018

Napleton's River Oaks Honda responded

Thank you so much for sharing your recent experience with us, Shawn! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Dec 19, 2018

Napleton's River Oaks Honda responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2018

Dealership Rating
Employee Rating

One of the best experience ever!!! Everyone was awesome! I worked with Steven/Sales, Ernest, Mohammad, and a manager that showed me features in my Honda .. YOU guys rock!!! Best experience ever!!! Will recom More

by Rachel43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Suliman , Steven

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