Easton Howard
Easton Howard at Fred Anderson Chevrolet Buick GMC Cadillac

Easton Howard | Page 9

Service Lane Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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4.6
219 Reviews
4.6

219 Reviews

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219 Reviews of Easton Howard

September 08, 2022

Dealership Rating
Employee Rating

Professional from start to finish. ..two service advisors...& worked with me some on price. Thank you. More

by Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2022

Dealership Rating
Employee Rating

Had my truck in for warranty work and Easton my service advisor took care of Me and stayed in touch with the progress of my repairs, the dealership took care of the issue and I could not be more satisfied, More

by randy_gina64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2022

Dealership Rating
Employee Rating

Shifter Cable replacement was good, except the interior had blackened grease all over the steering wheel, carpet, seats. Large scuffs and scratches on the Console , paint scratched in the door well. They b More

by Traveller
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Chris Gray , Cynthia Bailey

Sep 08, 2022

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING MR. HOPSON. THIS IS ZACK MORAN, I KNOW WE SPOKE ON THE PHONE THIS GO AROUND WHILE THE VETTE WAS BEING REPAIRED. I AM GLAD TO KNOW THAT WE DID GET THE ISSUE RESOLVED AT OUR EXPENSE AS WE DO NOT RUN FROM OUR MISTAKES. THIS BRINGS ME TO THE CONCERNS YOU SAID YOU STILL HAD WHEN PICKING UP THE CAR AGAIN. WE ASKED TO HAVE THE CAR CLEANED AND WIPED DOWN FOR YOU DUE TO THE CONCERNS YOU HAD THE PREVIOUS VISIT AND IF THIS DID NOT HAPPEN WE ARE MORE THAN WILLING TO HAVE THE ENTIRE CAR CLEANED FOR YOU. I APOLOGIZE YOU HAD THESE CONCERNS AND WOULD CERTAINLY LIKE TO ADDRESS THEM. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

Sep 08, 2022

Traveller responded

Never again.

September 06, 2022

Dealership Rating
Employee Rating

Very clean dealership with excellent service and friendly personnel. They help keep my car up-to-date with all maintenance requirements which results in an excellent running auto. More

by STEAGUE000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2022

Dealership Rating
Employee Rating

After having a bad experience the first time at Bradshaw, I now have one person I call. Easton Howard makes sure I know what is needed on my xt4 and gets it done in a timely manner. More

by CHICKADEESG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 28, 2022

Dealership Rating
Employee Rating

Professional courteous capable staff! ! Great experience! Will definitely return the next time my solstice needs service!! More

by DCLARK4318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Gray, David Rocklein

August 26, 2022

Dealership Rating
Employee Rating

It has taken quite a long time to get my car repaired due to Covid related logistics issues and receiving damaged parts due to miss handling in transit. I appreciate Easton Howard‘s patience and working with More

by STEAGUE000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 24, 2022

Dealership Rating
Employee Rating

Need to schedule a new appointment with you to fix the problem with the last fix More

by HARRISFAMILY3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 12, 2022

Dealership Rating
Employee Rating

Disappointed in communications. The little received was one-wat. No two-way at all. 8calla to talk to someone. Another ii dicidual didn’t return call. Felt very much in the “dark”. More

by poppasoulsLew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 05, 2022

Dealership Rating
Employee Rating

Easton, service mgr and the scheduling/rental lady really looked out for me (ended up didn’t need the rental car due to sickness). My truck was well taken care of, thanks. More

by jsa44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran

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