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Zack Moran
Zack Moran at Fred Anderson Chevrolet Buick GMC Cadillac
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Zack Moran

Service Manager

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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4.6
378 Reviews
4.6

378 Reviews

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378 Reviews of Zack Moran

December 29, 2023

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Employee Rating

Great experience ! !! Howard Bush, Zach Moran, and Bryan in parts all did above and beyond tha call of duty!!! More

by bigmarv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Bush

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Jan 03, 2024

Fred Anderson Chevrolet Buick GMC Cadillac responded

Bigmarv72, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

October 26, 2023

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Employee Rating

I was lied to about my truck, it sat for 2 and a half months without getting fixed. They blamed it on the UAW strike. The parts they say was missing, I found them myself from another dealer. I purchased More

by Bqboyce864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gray, Howard Bush

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Oct 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon Mr. Boyce. I am sorry we could not help you with the truck. I know we have spoken several times about this, and unfortunately we are going to have to agree to disagree on some of what you are saying above. Our goal is five star service with every customer and we tried to provide that. I am sorry we could not meet your needs on the truck or the repairs in the time you would like, but I hope you and your extended warranty company can find another place to get the truck performing as it should.

April 11, 2023

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Employee Rating

I recently had a serious issue with my 2021 Traverse. I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened More

by ALSUEMNICK
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Bush, David Rocklein , JEFF AND TYLER PLUNKETT

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March 25, 2023

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Employee Rating

Service Advisor Adam had great communication vehicles done On time as promised Highly recommend this dealership More

by TIMOTHY_VK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howard Bush, Terry Kitchens

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Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Timothy_vk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 24, 2023

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Employee Rating

Great service dept with very good customer service with very nice people that greet with very big smile More

by mikel.murphy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs, James and Jerel Mosley

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Mar 28, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Mikel.murphy49, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!

March 23, 2023

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Employee Rating

Always willing to go the extra mile to ensure a fast, efficient hassle free service. More

by steven_doughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Suggs

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Mar 26, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Steven_doughty, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 23, 2023

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Employee Rating

I bought a buick encore gx and since I bought it the time spent in the workshop is more than on the street driving it More

by Juan Alcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs

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Mar 23, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the recent feedback Mr. Alcantara. I am sorry to hear that your suv had to come back to the shop. It is my understanding that Clay is your service advisor and he put you in one of our cars to drive while we try to get the concern taken care of for you. Please reach out to me if I can help with anything. I do not believe we have ever spoke, but my direct number is 864-879-7111 ext 1301 Zack Moran

March 22, 2023

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Employee Rating

Customer service could have been a lot better, unable to perform all required services and no other options were given More

by JRODRIQUEZW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gray, Howard Bush , Cynthia Bailey

Helpful 1
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Mar 22, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good afternoon. Thank you for the recent feedback. I am sorry to hear you did not have a good customer service visit at our dealership. I would like to speak with you more about this when you have a moment. My direct number is 864-879-7111 ext 1309 David Rocklein

March 19, 2023

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Employee Rating

All work was completed correctly, & on time. Great service dept, stayed informed from start to finish More

by terryscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rocklein, Jim Pickett

Helpful
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Mar 21, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Terryscruggs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2023

Dealership Rating
Employee Rating

Every one at the dealership was very pleasant to work with during my buying process. More

by Dsutherland42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernest Jones, Tyler Plunkett, Howard Bush , Preston/sales

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Mar 21, 2023

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Dsutherland42, thank you so much for your positive comments about Fred Anderson Cadillac! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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