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Zack Moran
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Zack Moran
Service Manager
Fred Anderson Chevrolet Buick GMC Cadillac
14000 E Wade Hampton Blvd
Greer, SC 29651
376 Reviews
376 Reviews
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376 Reviews of Zack Moran
April 11, 2023
I recently had a serious issue with my 2021 Traverse. I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened I took it to Fred Anderson Chevrolet service department. Although it was the week of Easter and they were very busy ZACK the service manager listened to my problem and was able to help me. I can't say enough about the people that work there, from sales to service. They are GREAT! If you want a new or used vehicle or service, I recommend FRED ANDERSON CHEVROLET. More
by ALSUEMNICK
Verified CustomerOther Employees Tagged: Howard Bush, David Rocklein , JEFF AND TYLER PLUNKETT
Helpful 
March 25, 2023
Service Advisor Adam had great communication vehicles done On time as promised Highly recommend this dealership done On time as promised Highly recommend this dealership More
by TIMOTHY_VK
Other Employees Tagged: Howard Bush, Terry Kitchens
March 24, 2023
Great service dept with very good customer service with very nice people that greet with very big smile very nice people that greet with very big smile More
by mikel.murphy49
Other Employees Tagged: Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs, James and Jerel Mosley
March 23, 2023
I bought a buick encore gx and since I bought it the time spent in the workshop is more than on the street driving it spent in the workshop is more than on the street driving it More
by Juan Alcantara
Other Employees Tagged: Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs
March 22, 2023
Customer service could have been a lot better, unable to perform all required services and no other options were given perform all required services and no other options were given More
by JRODRIQUEZW
Other Employees Tagged: Chris Gray, Howard Bush , Cynthia Bailey
March 19, 2023
All work was completed correctly, & on time. Great service dept, stayed informed from start to finish Great service dept, stayed informed from start to finish More
by terryscruggs
Other Employees Tagged: David Rocklein, Jim Pickett
March 17, 2023
Every one at the dealership was very pleasant to work with during my buying process. with during my buying process. More
by Dsutherland42
Other Employees Tagged: Ernest Jones, Tyler Plunkett, Howard Bush , Preston/sales
March 03, 2023
The good: My car was fixed and runs well. The fix was 1K cheaper than was initially estimated. The bad: initially misdiagnosed and without my car for 16 days. I don’t have another vehicle s The fix was 1K cheaper than was initially estimated. The bad: initially misdiagnosed and without my car for 16 days. I don’t have another vehicle so I called in favors and eventually I had to pay for a rental for 5 days with no help from service or apology for the delay getting the part that ultimately WAS NOT even needed. The actual diagnosis could have been done in 1-2 days. While cheaper and the actual fix, it seems that kind of mistake and inaccurate diagnosis would inspire the business to provide an apology, discount, maybe even extra services but that did not happen. To top it off, after the main issue was fixed, an additional expensive repair was found, 15 days later! I had the repair done at a Firestone I’ve trusted for years, and it was cheaper, but more importantly actually done the SAME DAY it was brought in. Ultimately, my last time using this dealership for repairs as the lack of empathy for the inconvenience of not having a car really rubbed me the wrong way to match overall higher repair costs overall. My interaction with the service manager over the phone began rather tense, and resolved better, but with no financial or other benefit. I’m an incredibly kind and patient person, and this was an example of how NOT to treat kind, patient customers. More
by halvorson_r
February 26, 2023
Todd and his crew did a great job in repairing my truck. I’d recommend yum to anyone. They went beyond and above of what I expected. I’d recommend yum to anyone. They went beyond and above of what I expected. More
by doyle-thompson
Other Employees Tagged: Chris Gray, Howard Bush, David Rocklein, Terry Kitchens, Jim Pickett, Easton Howard, Keith Payne , Cynthia Bailey, Clayton Suggs, Todd whom was over my situation.
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