Ebrahim Rahimi | Page 2

Frontier Ford responded

We are ecstatic to hear about your outstanding experience with us! Your feedback about our efficiency, competitive pricing, and friendly service truly means the world to our team at Frontier Ford. It's wonderful to know that we were able to provide you with the best car buying experience you've ever had. We strive to make every customer feel valued and ensure the process is as smooth as possible, so hearing that we exceeded your expectations is incredibly rewarding for our entire team.

Frontier Ford responded

Thank you for sharing your experience with us. We're pleased to hear that you received such comprehensive service and that our team took the time to thoroughly explain both the immediate repairs needed and those that could wait. It's wonderful that you felt well-informed throughout the process. We understand that automotive repairs can be a significant investment, and we appreciate your trust in allowing us to provide complete service for your vehicle. We're also glad that the valet return service added convenience to your experience. Thank you for choosing Frontier Ford for your automotive needs.

Frontier Ford responded

We are disappointed to hear about your recent experience and the concerns shared regarding the diagnosis and repair performed on your vehicle. This is not the level of consistency and thorough evaluation we strive to provide during every service visit. We understand how important it is for vehicle concerns to be properly identified and addressed, especially when safety is a concern. We appreciate your feedback as it helps us review and improve our overall customer experience. Please contact Wally Aguilar, our Service Director, at (408) 557-6304 or WAguilar@vtaig.com.

Frontier Ford responded

Thank you for taking the time to share your experience with us at Frontier Ford. We are thrilled to hear that our staff provided you with courteous, knowledgeable, and efficient service during your visit. Your feedback about our team's professionalism means a great deal to us, as we strive to deliver exceptional service to every customer. We truly appreciate you choosing Frontier Ford and look forward to serving you again in the future.

Frontier Ford responded

We are absolutely thrilled to hear about your positive experience with our team! It's wonderful to know that our staff made you feel welcomed from the moment you walked in and that we were able to make things more manageable for you. Your feedback truly means the world to us and motivates our team to continue delivering exceptional service. We're grateful that you chose Frontier Ford and look forward to serving you again in the future.

Frontier Ford responded

We sincerely value your wonderful feedback about your experience at Frontier Ford. It's truly gratifying to hear that our no-pressure approach allowed you to shop comfortably and find exactly the truck you were hoping for. Your comments about our sales process mean a great deal to us, as we believe that creating a relaxed, pressure-free environment is essential for helping our customers make the right decisions. We're delighted that this approach worked well for you and that you drove home in the perfect vehicle for your needs.

Frontier Ford responded

We are happy to hear about your positive experience with our team. It's wonderful to know that we kept our word on pricing and treated you with the respect and courtesy you deserve. Your recommendation means the world to us at Frontier Ford, and we truly appreciate you taking the time to share your experience. We're committed to maintaining these high standards for all our customers and look forward to serving you again in the future.

Frontier Ford responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our sales person and GSM made the buying process easy and enjoyable for you. We're also thrilled that our finance team provided you with great service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer service at every step. We truly appreciate you taking the time to share your experience and look forward to serving you again at Frontier Ford.

Frontier Ford responded

We are pleased to hear about your positive experience with our dealership. Your description of our service as reliable and dependable truly means a great deal to us. We understand how important it is to have a trustworthy automotive partner, and we are grateful that you have found that consistency with us from your very first visit through today. Your loyalty and confidence in our team motivates us to continue delivering the conscientious service you have come to expect. Thank you for taking the time to share your experience.

Frontier Ford responded

We sincerely value your wonderful feedback about your experience with us. It means so much to hear that our team welcomed you with such enthusiasm and that you found our approach both professional and genuine. Creating memorable experiences for our customers is exactly what we strive for at Frontier Ford, and knowing that we achieved this for you truly makes our day. Your positive words about the care and sincerity you received reflect the dedication our team puts into every customer interaction. Thank you for taking the time to share your experience with others.