Ed Barnes | Page 37

Employees were not wearing PPE. There were shields in place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue with cloudy rear view mirror camera image. Did not attempt to wash truck, first service sinc purchase, nor fill fuel tank per email I received from Jim Ellis Service.. More

by PACRAIG Verified Customer Verified Customer

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Excellent service and good to work with. Took good care of my vehicle in service clean and thoughtful. Thank you Ed for caring for my truck of my vehicle in service clean and thoughtful. Thank you Ed for caring for my truck More

by JACK2509 Verified Customer Verified Customer

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I had shared an experience with the dealership and they went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definit went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definitely care. More

by mJeep Verified Customer Verified Customer

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Easy to schedule an appointment; courteous staff; area was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. was so clean; saw COVID guidelines followed & felt safe during my 2 hours there. Discounts applied to final bill without needing to request. More

by JAXJAGS Verified Customer Verified Customer

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My car was in the shop for 2 days and no one even looked at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed at it. The scheduler should have told me about the backlog. Picked up the car and took it to a local garage. Work completed in 2 hours for $400. Ed Barnes was nice and probably did the best he could but at the end of the day he couldn’t help me. More

by KRAJEC Verified Customer Verified Customer

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Always pleasant and I know I can trust their service Easy to make appointments and they will call with reminders when it is time for service Easy to make appointments and they will call with reminders when it is time for service More

by EDGESAM Verified Customer Verified Customer

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