Ed Barnes | Page 37

We had a diagnostics done on our vehicle, all that was done was a code was ran. We were told we needed a new engine. The quote for a new engine was almost 9,000.00. I need more than an educated guess to e done was a code was ran. We were told we needed a new engine. The quote for a new engine was almost 9,000.00. I need more than an educated guess to even think of paying that much money. I think more could have been done to confirm the guess. I still owe 11,000 on the vehicle. More

by CrjRajJaj Verified Customer Verified Customer

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I can always depend on the service to be excellent. I trust this service department to do great work. I would highly recommend them to anyone. trust this service department to do great work. I would highly recommend them to anyone. More

by Pat Savage Verified Customer Verified Customer

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Ed Barnes is fantastic to work with. He is professional, friendly and LISTENS to any concerns that I might have about my vehicle. He communicates extremely well and will certainly be back to have my GMC se friendly and LISTENS to any concerns that I might have about my vehicle. He communicates extremely well and will certainly be back to have my GMC serviced with Ed. Thanks! More

by Jules22 Verified Customer Verified Customer

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I had to jumpstart my 5 yr old battery, so I drove in for service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). More

by SARGE_CG Verified Customer Verified Customer

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I don’t like the fact that every time that I take my car there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. Y there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. You need to fix this problem! More

by LOCATAPIPA Verified Customer Verified Customer

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Great Job! There are Not enough words to tell you how pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. More

by Jack BondPKBOND1 Verified Customer Verified Customer

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The Service was done andI was in and out in 1.5 hrs. Was kept I formed as to statues of the service and progress kept I formed as to statues of the service and progress More

by MOUTLER Verified Customer Verified Customer

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Employees were not wearing PPE. There were shields in place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue place at service mgr’s desks but no PPE for when they stepped away from desk. Used same pens for signature of work orders. Wasn’t able to find issue with cloudy rear view mirror camera image. Did not attempt to wash truck, first service sinc purchase, nor fill fuel tank per email I received from Jim Ellis Service.. More

by PACRAIG Verified Customer Verified Customer

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Excellent service and good to work with. Took good care of my vehicle in service clean and thoughtful. Thank you Ed for caring for my truck of my vehicle in service clean and thoughtful. Thank you Ed for caring for my truck More

by JACK2509 Verified Customer Verified Customer

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I had shared an experience with the dealership and they went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definit went above and beyond to fix the situation and make it right! Very impressed and look forward to using this dealer again in the future. They definitely care. More

by mJeep Verified Customer Verified Customer

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