Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA
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Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
213 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

213 Reviews

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213 Reviews of Ed Barnes

April 24, 2024

Dealership Rating
Employee Rating

Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. More

by ellisjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

April 16, 2024

Dealership Rating
Employee Rating

This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More

by Oneforallservices1
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: James Stecker

Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 16, 2024

Dealership Rating
Employee Rating

It was a good experience friendly staff repaired my vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk More

by Tracymaddox317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team. We will pass along your feedback to the management at Hertz and sincerely apologize for that experience.

April 10, 2024

Dealership Rating
Employee Rating

In for diagnostic and nothing was found to be an issue. Safe for us to travel! More

by janprivateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction!

April 09, 2024

Dealership Rating
Employee Rating

Awesome from Ed, Fred and Sammy. Great folks take care of you from buying to service. More

by MARKPALLOTTA
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 09, 2024

Dealership Rating
Employee Rating

It's always great and first class! Very professional and cordial. Always friendly and always feel welcomed. Great follow up to make sure we're satisfied. More

by John and Linda Rack
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Apr 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

April 04, 2024

Dealership Rating
Employee Rating

I Received great courteous service! My issue with my vehicle was resolved in a timely manner. More

by 89ninag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

April 03, 2024

Dealership Rating
Employee Rating

It was easy to make an appointment and the service was performed well and on time More

by TCAPE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2024

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

March 23, 2024

Dealership Rating
Employee Rating

Ed always gets us in and out! He always keep us up to date on all progress. More

by TMILLER0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

March 14, 2024

Dealership Rating
Employee Rating

Great communication, they were ready for me when I came to pick up my truck…over great experience! Thank you! More

by silver_777_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Dowdy, Ron Gay

Mar 30, 2024

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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