Ed Barnes

Excellent willingness to work with customers, very customer friendly, great personalities of the sales rep, sales manager, and everyone else we came in contact with customer friendly, great personalities of the sales rep, sales manager, and everyone else we came in contact with More

by LAURENBLARSON Verified Customer Verified Customer

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Ok. Are you ready for me to check out? Very frustrating to be recommended for services that are not required by the manufacturer. When questioned, Ed bec Are you ready for me to check out? Very frustrating to be recommended for services that are not required by the manufacturer. When questioned, Ed became very agitated. Further took him an additional 20 minutes to check me out after keys were delivered to his desk. The 3% merchant fee is frustrating, specifically since it's not disclosed until time of checkout. This is a direct violation of merchant rules from the card brands. More

by Tim Henson Verified Customer Verified Customer

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Showed up without an appointment Alternator was going out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut More

by schreinerbob Verified Customer Verified Customer

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Ed and the team at Jim Ellis consistently provide a warm, welcoming experience and work diligently to ensure a smooth and efficient process. welcoming experience and work diligently to ensure a smooth and efficient process. More

by SCHMIDT21 Verified Customer Verified Customer

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I have been going here for 6 yrs. The team is always professional and thorough -I highly recommend The team is always professional and thorough -I highly recommend More

by liztsponseller Verified Customer Verified Customer

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I was very pleased with the service operation. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. More

by P_GROOMS Verified Customer Verified Customer

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I had an appointment scheduled, but when I arrived at the dealership, there were no other customers waiting—yet I was left standing around while multiple salespeople took their time and seemed in no rush to dealership, there were no other customers waiting—yet I was left standing around while multiple salespeople took their time and seemed in no rush to assist. I waited for about five minutes with no acknowledgment, despite the place being quiet. It felt disorganized and dismissive, especially considering I had booked ahead. The lack of urgency and clear communication made for a frustrating and disappointing experience. More

by LAWRENCE.ERIKA.BROWN08 Verified Customer Verified Customer

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They are the best Dealership around,everyone in there is very friendly, That s why I brought my SUV there very friendly, That s why I brought my SUV there More

by Falconsandbraves1@gmail.com Verified Customer Verified Customer

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Great guy . Very professional. Communicates well. Send me Lyft to pick my truck up. Thank you Very professional. Communicates well. Send me Lyft to pick my truck up. Thank you More

by Bamwayk70 Verified Customer Verified Customer

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Great service, fast, efficient, and courteous, I was able to get in there earlier than my appointment and they took care of me right away to get in there earlier than my appointment and they took care of me right away More

by CSHERRIER35 Verified Customer Verified Customer

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