Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

May 09, 2026

Dealership Rating
Employee Rating

Ed work hard with the extended warranty company to get things covered he always goes above and beyond More

by amberc65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2026

Dealership Rating
Employee Rating

Pleased with the prompt service. The video recap is awesome. Jim Ellis is the service department of choice i trust to maintenance my vehicle. Appreciate you guys More

by MRANDMRSRODGERSTHE2ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2026

Dealership Rating
Employee Rating

The most trusted dealer in the area my service work was great with Mr.Rose More

by wrighternest758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2026

Dealership Rating
Employee Rating

Pleasant Service employee Mr Barnes was knowledgeable, courteous and arranged for transportation to and from our home while our vehicle was being serviced. More

by eagleeyes29
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

May 03, 2026

Dealership Rating
Employee Rating

Great place. East to deal with and fast. I recommend to pay them a visit. More

by Jwmbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! Thanks again for the recommendation, and have an amazing day!

May 01, 2026

Dealership Rating
Employee Rating

Valuable, and Appreciated I felt like My Advisor Barnes Cared, and that was Awesomeness MY Advisor Mr. Barnes was Customer Focused More

by TUMPIN4
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

April 30, 2026

Dealership Rating
Employee Rating

Great communication and Ed was very thorough about the service that was provided. I really appreciated the updates while waiting for service to be completed. More

by ashtonsmith018
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. We do hope we can be of assistance in the future. Take care!

April 28, 2026

Dealership Rating
Employee Rating

The sales department i may consider using again but i will never send or recommend the service department to anybody ever. The sales prople are allways courteous and willing to help. More

by HITMANJA177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon, Tom Floystrop

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 26, 2026

Dealership Rating
Employee Rating

Once I was assigned to Ed Barnes he kept me informed of everything that was happening with my car and the steps the technician were going to take first. Once the issue was confirmed he came back and inform More

by DDSHU97
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

May 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

Dealership Rating
Employee Rating

Excellent customer service from Ed! He's very attentive and professional. I'd recommend them to anyone. More

by Stephen
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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