Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 36

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
373 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

373 Reviews

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373 Reviews of Ed Barnes

August 24, 2021

Dealership Rating
Employee Rating

As Always they did a great job. That's why we bought our Buick there. This is the fourth car we have purchased from Jim Ellis. Service is always the best. I don't have to worry that something wasn't done More

by Pat Savage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Sep 02, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 14, 2021

Dealership Rating
Employee Rating

FRIENDLY AND TIMELINE SERVICE FOR A GREAT PRICE. THE VEHICLE CAME BACK CLEAN AND SANITIZED. PICK UP AND DELIVERY WERE QUICK AND EASY. THE SERVICE DEPARTMENT CALLED AND LET ME KNOW WHEN THE CAR WAS REA More

by BILLY43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Banos Jr

Aug 18, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave us this information about your recent visit. Take care!

August 09, 2021

Dealership Rating
Employee Rating

Brought my car in for an oil change and tire rotation. Last time I brought it in, I received it back full of grease on the steering wheel, seat console, etc. This time was the steering wheel, More

by The OJ's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 13, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi. It is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you are willing, please contact our service manager, Sean Garrett, at 678-889-8881 so that we can work towards a resolution.

July 29, 2021

Dealership Rating
Employee Rating

The Service Team was great! They greeted me as I pulled in and didn’t have to wait. The service work was completed timely and correctly. The staff at the dealership was also very helpful and polite. More

by CECILANDSHERRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2021

Dealership Rating
Employee Rating

Very polite and professional service representative. Very easy to talk to and explained things thoroughly. Much appreciated. I will definitely visit this service department again. More

by DJOYNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Banos Jr, Kristin Buffington, Rina Centeno, Danielle Edwards, Tate Gardner, Sean Garrett, Ron Gay, David Gonzalez, Drew Pederson

July 13, 2021

Dealership Rating
Employee Rating

Every time I have my car serviced at Jim Ellis, they treat me as if I were the most important customer they have. It is a pleasure to be there. More

by LTwining
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

July 02, 2021

Dealership Rating
Employee Rating

Great Service with Professional and friendly people. I can always depend on both Sean Garrett and Jason Blanchard to ensure that I receive excellent service. More

by FECULVERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Garrett, Ron Gay, Jason Blanchard

Jul 06, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 30, 2021

Dealership Rating
Employee Rating

I will keep my opinion to myself because it does not reflect the good attention provided by the service rep. and I don't think he would have much control over the 5 hours I was there waiting. More

by ELCHACO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything we can do for you; we are more than happy to help!

June 22, 2021

Dealership Rating
Employee Rating

Everyone at this dealership was courteous, professional and helpful. They explained everything that was going on with my vehicle. More

by PARRETT1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

May 25, 2021

Dealership Rating
Employee Rating

I’m very pleased with the Jim Ellis dealer of Buford , very professionals and very knowledgeable… they try to help me every time I have issues with my gmc … More

by CALINDRAGOMIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jim here at Jim Ellis Buick GMC Mall Of Georgia! We sincerely value your business and look forward to your next visit!

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