Ed Dose

I never go here to get my car serviced, but had to take care of a recall on my Honda. Who knew that something simple could feel so frustrating. I asked to rent a car because the service would take a few care of a recall on my Honda. Who knew that something simple could feel so frustrating. I asked to rent a car because the service would take a few hours. The first guy said, "yes, as soon as that department gets in." Well, the goal time was 8 am to rent the car and the woman was still not there at 9. I asked a different service rep and he said, "sure, my manager can get that done for you. Let me go find him." Nothing... 3rd guy says, "oh it doesn't look like we have any rentals available...we some here but they are reserved." I told the service department that I couldn't have the car there that long I'll bring it back in a different day and that guy left and came back and said that they already have the doors off. He made sure I knew that it was going to take two more hours. I drove in the back and saw my van and the doors were not taken off at all. He lied. Wow! My one and only time there and I will never go back. More

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