Dealership Experience
38 yrs, 8 mos
Industry Experience
38 yrs, 8 mos
Languages Spoken
English
Spanish
327 Reviews
Write a Review327 Reviews of Ed Fernandez
August 06, 2021
Chris was attentive to what we wanted even with limited inventory. He was able to get a car from the St Johns location that we liked and brought it to Grand Ledge. It was better than the pics online. Chris inventory. He was able to get a car from the St Johns location that we liked and brought it to Grand Ledge. It was better than the pics online. Chris even sent a video of the car after it arrived before our Appt to test drive. Chris made sure the entire time we were happy with everything. He checked the #’s for us twice to make sure it was done right. He answered all our questions and made sure we had what we needed down to screws for the plate. Chris was a year ahead of our son in school and our son texted him and said hey my parents need help with a car. We had never met Chris in person before our experience. Before we even met him at dealership he was looking for a car for us from the text alone. He worked hard and we appreciate the amazing customer service. these days the customer service like we got from Chris is rare unfortunately it was nice to be able to buy a car in a difficult time for for the industry as a whole. We were treated very well and even as we waited he checked in with us to keep things moving. Chris did a great job. More
Other Employees Tagged: Jorge Fernandez , Chris Paulik
August 04, 2021
Very helpful and kept us informed with the truck progress on a daily basis. Appreciate all the good service and help learning with the new features. on a daily basis. Appreciate all the good service and help learning with the new features. More
Other Employees Tagged: Jorge Fernandez
July 30, 2021
Ed Fernandez was Fantastic to work with, I had my daily driver breakdown on a Tuesday and Ed found a beautiful vehicle for me within my price range in less than a day, and in this day and age with supply c driver breakdown on a Tuesday and Ed found a beautiful vehicle for me within my price range in less than a day, and in this day and age with supply chains being broken in every industry nothing happens that fast, but Ed made it happen. I have no doubt that i will go to him for any of my vehicle needs in the future. If you have Ed helping you find a vehicle it will happen in a timely manner no matter if you're budget is 3 thousand or thirty thousand he just makes it work! More
Other Employees Tagged: Jake Lafluer is an amazing mechanic, its nice to have the extra comfort of knowing that there is a stellar mechanic back there working on vehicles!
July 28, 2021
I have nothing but positive things to say about my experience purchasing a car from Ed. He took the time to understand my wants and needs, and offer options that fulfilled those with careful considera experience purchasing a car from Ed. He took the time to understand my wants and needs, and offer options that fulfilled those with careful consideration of my price range. I had looked at cars at other dealerships, and the collection I was offered by Sundance was better in both variety and price. Additionally, I felt I was being listened to, respected, and taken care of by someone who truly cared about my experience as a customer. Thank you Ed and Sundance! More
July 27, 2021
Chris was very helpful in finding the right vehicle for me. I was having a hard time deciding which vehicle I wanted And he made the process easier. me. I was having a hard time deciding which vehicle I wanted And he made the process easier. More
Other Employees Tagged: Chris Paulik
July 24, 2021
I have been coming to Sundance for years and will continue for several more. My last car I owned for 7 years and am very happy with the upgrade to my 2018 Chevy Trax. Thank you Ed! continue for several more. My last car I owned for 7 years and am very happy with the upgrade to my 2018 Chevy Trax. Thank you Ed! More
Other Employees Tagged: Jorge Fernandez
July 14, 2021
Jorge was a great help in finding my new Trailblazer! All the service was quick and helpful and I am very happy with my new car. Thanks Jorge & Sundance team! the service was quick and helpful and I am very happy with my new car. Thanks Jorge & Sundance team! More
Other Employees Tagged: Jorge Fernandez
July 01, 2021
Ed was the nicest , caring,and above all,very kind to me,he went 110 percent,over taking great care of my needs ,l will make sure l tell all my friends about him.After loosing my husband two years ago,of me,he went 110 percent,over taking great care of my needs ,l will make sure l tell all my friends about him.After loosing my husband two years ago,of 50 years,it was so very nice to have someone like Ed,to really care about me,as a person, thank you ever so much, for having this gentleman help me.I was very blessed today More
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