Ed Mendez | Page 5

Quick easy and excellent customer service Joe Ponzio was knowledgable and made the buying experience one I would fully recommend !! My new jeep was ready when promised and the finance paperwo Joe Ponzio was knowledgable and made the buying experience one I would fully recommend !! My new jeep was ready when promised and the finance paperwork was painless More

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The best dealership I have been 5 ⭐️ If you want to buy a car you are in the right place 5?? Everyone is doing a perfect job and they are very professional If you want to buy a car you are in the right place 5?? Everyone is doing a perfect job and they are very professional More

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2013 Town & Country This was not our first time to this dealership. We are loyal returning customers for many tears.The staff here is above standard and Ramon was an exc This was not our first time to this dealership. We are loyal returning customers for many tears.The staff here is above standard and Ramon was an exceptional sales rep. He listened to my concerns and did the best He could to make the deal right. I was hopng to get a better deal than I did. The deal was reasonable so I made the purchse. Thanks Ramone. More

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great Nice and helpful people we have a good experience they work very hard to find a good deal for us we recommend the dealership 100% ?? Nice and helpful people we have a good experience they work very hard to find a good deal for us we recommend the dealership 100% ?? More

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Great After having my 2014 Jeep Cherokee bought back buy Chrysler because of the Lemon Law, I was sceptacl about getting into another Chrysler product. Joe After having my 2014 Jeep Cherokee bought back buy Chrysler because of the Lemon Law, I was sceptacl about getting into another Chrysler product. Joe Ponzio took me on a few test drives of different models. After I drove the Durango I had him run some numbers on it. When those numbers came back better than expected, I signed for the truck that night. I came back the next night to pick up the vehicle on tight time schedule and he had all the paperwork ready to go and got me out of the dealership very fast. More

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New RAM for me. Rob Stirling is a friendly knowledgeable sales person who explained the options available to me, so I could get behind the wheel of a new Ram 1500. Rob Stirling is a friendly knowledgeable sales person who explained the options available to me, so I could get behind the wheel of a new Ram 1500. Thanks Rob!!! More

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Positive experience buying a new Dodge Journey Buying a car is never easy especially since you have to "jump out of a bunch of money"... At Dover Dodge we've met Jack and he made "the process" smo Buying a car is never easy especially since you have to "jump out of a bunch of money"... At Dover Dodge we've met Jack and he made "the process" smooth and swift. Even though due to a specificity of our work we had to be back and forth at the dealership he was quite patient and we didn't feel a pressure to make any promises nor he tried to "pull" some money for a deposit on car we expected to get, the thing that many dealers would do to you when you trying to say "I'll be back...". Instead whole process was based on , so to speak, mutual trust and I am sure it affected our final decision to "go ahead" with a purchase then and there. What distinguished Jack from other salesmen we've met through the years ( it was our 3rd brand new car not to mention used b4 that) was that after actual purchase he did not make us feel like all of the sudden we are not welcomed anymore. He helped us all the way till we were ready to leave with the car. Also the next day when we had to work out some insurance issues (due to financial agreement details we finally had to purchase a different one from what we had) he did what he could to be helpful. PS I think it is worth to mention that at the time of signing up all the paperwork , Mr. Eddie from finance dept. patiently helped us to understand all additions to a standard deal and worked with us on some details so we could for example adjust extended warranty to our needs (yearly mileage) what lowered its actual cost. More

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