Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 14

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
356 Reviews

Employee Video

4.6

356 Reviews

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356 Reviews of Ed Rubenfeld

August 02, 2025

Dealership Rating
Employee Rating

The service at Lexus of North Miami is 1st class. Luis Garcia, my service advisor always exceeds my expectations! More

by michael.goldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Lexus of North Miami responded

Michael, we're glad to hear that you're consistently impressed by Luis's service! We appreciate your business and your fantastic feedback. Thank you from all of us at Lexus of North Miami!

August 02, 2025

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First class service all repairs were completed to satisfaction. My service advisor was Kayla T. She was awesome! More

by Josephkozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Lexus of North Miami responded

We are so pleased to read this review about Kayla and our Service Team! Thank you for your business and for choosing Lexus of North Miami!

August 01, 2025

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Everything ended up OK except: No Car Wash and waiting too long! The car loaner was OK, but the improvements to the loaner were too much! The shifter was annoying and the electric door opening as well More

by wechslerl
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Aug 04, 2025

Lexus of North Miami responded

Thank you for your feedback. We’re sorry for the wait and car wash oversight but happy things worked out. Come see us again soon! - The Lexus of North Miami Team

July 28, 2025

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This place is awesome! Everyone is super nice and they make sure you’re taking care of. Not only that but they have a beautiful spa and gym. What more do we want while wait More

by mbaez0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 29, 2025

Lexus of North Miami responded

Thank you for your thoughtful review! We are so glad that you appreciated our team and enjoyed our amenities. We hope you will visit us again soon at Lexus of North Miami! Take care.

July 25, 2025

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$1800+ TO REPLACE A HEADLIGHT IS INSANE. THIS HEADLIGHT WAS ONLY 2 YEARS OLD. WHEN I LEFT 6 MESSAGES FOR SERVICE MANAGE HE DIDN'T RETURN CALLS. THIS MAKE ME WONDER SHOULD I EVER BUY ANOTHE L More

by LORENZOD3046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Lexus of North Miami responded

We understand your concerns, and we apologize for the hassle you faced getting in touch with our team at Lexus of North Miami. We truly value your feedback and will be sure it gets to the appropriate people. If there's anything further we can do for you, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 23, 2025

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Terrific service. Was in and out in less than two hours! Oil change and new battery installed. More

by PNOVAK519
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 23, 2025

Lexus of North Miami responded

Here at Lexus of North Miami, we always value and appreciate our customers' feedback. Thank you!

July 23, 2025

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I felt they were trying to "sell me something" all the time I spent there. More

by alvaro5
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Jul 23, 2025

Lexus of North Miami responded

I'm sorry that you were left with a negative impression. We never intend to cause discomfort or mislead our customers, and we'll be sure to take note of this feedback moving forward. Please reach out if I can further assist you. Best, Brittany Stillwell - Customer Relations Manager - 786-528-3788

July 22, 2025

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Bobby is the best service manager ever. There is no person that has ever done his job better. He is knowledgeable, honest, and hard working. Lexus of North Miami is lucky to have him repres More

by Ann S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 22, 2025

Lexus of North Miami responded

Ann, we're so happy to hear Bobby goes above and beyond for you! Thank you for choosing Lexus of North Miami and for sharing your appreciation for the team. We’ll see you next time!

July 20, 2025

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Employee Rating

I was very satisfied the way the serviced my car and in a short time. I trust Lexus in servicing my car. More

by sattento
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 22, 2025

Lexus of North Miami responded

We are thrilled to hear that you are satisfied with our efficient service! Thank you for trusting the Lexus of North Miami team with your business. It means a lot to have earned your confidence.

July 19, 2025

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Employee Rating

Great stuff, great experience, very professionally done in the short period of time. Will definitely recommend to anyone. More

by GSHPRINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 21, 2025

Lexus of North Miami responded

Thank you for recommending the team! We appreciate your business and hope to serve you again in the future. Have a great day!

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