Ed Toto | Page 28

We’ve bought three cars from Ed and he is an amazing salesman! He makes the process easy and seamless! We drive all the way from Florida for his service and professionalism. salesman! He makes the process easy and seamless! We drive all the way from Florida for his service and professionalism. More

Report | Print

From the moment I met Ed and Ken, I felt like they sincerely wanted to understand my preferences and get me into the car I wanted. I felt no pressure, just their desire to help work out a deal that me sincerely wanted to understand my preferences and get me into the car I wanted. I felt no pressure, just their desire to help work out a deal that met my needs. Ken in particular was very patient and appreciated the importance of giving me time to think through the best decision. Overall a great experience! More

Report | Print

My experience with Ed was perfect from start to finish. The car is amazing as well the service. Stress free and couldn’t be happier! Thank you! I would definitely refer anyone to Ed. The car is amazing as well the service. Stress free and couldn’t be happier! Thank you! I would definitely refer anyone to Ed. More

Report | Print

Complete simplicity... Ask for ED TOTO, STEVE SEILER, or BILL SHIRLEY!! I knew what I wanted and the team at Sloane Toyota of Malvern, PA made it happen! All I need to do is have a few add-on's installed th BILL SHIRLEY!! I knew what I wanted and the team at Sloane Toyota of Malvern, PA made it happen! All I need to do is have a few add-on's installed that I ordered with the vehicle through the dealership/Toyota and we will be ready to fully enjoy our Brand New Toyota Tacoma Off-Road. Ed and Steve have been working non-stop and updating me every step of the way! This is just what they do... keep you first every time! Tell them Cesar sent ya! YOU WON'T REGRET IT! More

Report | Print

Very knowledgeable, customer service oriented, friendly atmosphere. They really care about the customer's that come through their dealership. And now they are my family.. atmosphere. They really care about the customer's that come through their dealership. And now they are my family.. More

Report | Print

I leased a 2018 Toyota Tacoma from Sloane in February of 2018. They recently began to contact me, letting me know they were interested in buying me out of my lease early (it was up in May of 2021) to get m 2018. They recently began to contact me, letting me know they were interested in buying me out of my lease early (it was up in May of 2021) to get my truck for their used inventory and put me in a new Tacoma. I love the Tacoma, so I was definitely interested. My experience during the sales process was downright painful, to the point that I got up and left in the middle of the second face to face discussion and just went to another dealer. I knew the numbers, had done my homework, yet it took 4 or 5 back and forth negotiations over several hours to get Sloane to make a reasonable offer. The fact that I was a returning customer and they asked me to come in made it all the more frustrating. At one point, Ed Toto, General Sales Manager told me that taking my truck back was a burden for him, that it made the deal more difficult. Then why send me the email asking for my truck? Del Toyota made me a better offer than Sloane, right out of the gate. They even threw in some accessories (roof rack, tonneau cover) to sweeten the deal. Absolutely painless. My recommendation would be stay away from Sloane, Ken Glovach and Ed Toto. They embody everything bad about buying a car. More

Report | Print

Sloane Toyota of Malvern is the simply the best! The entire Staff, from the GM, GSM, Sales Manager, Finance Manager and Sales Consultant were incredible. It was the easiest buying experience that I’ve h entire Staff, from the GM, GSM, Sales Manager, Finance Manager and Sales Consultant were incredible. It was the easiest buying experience that I’ve had and I would highly recommend them to anyone. Thank you! More

Report | Print

Everyone was exceptional, courteous, polite and very knowledgeable. Frank was great. He made both my wife and I comfortable. He took the time to answer all our questions and address our concerns. I woul knowledgeable. Frank was great. He made both my wife and I comfortable. He took the time to answer all our questions and address our concerns. I would recommend them to everyone. More

Report | Print

I purchased a used vehicle from this dealership and received Very poor service. I waited more than 1.5 hours to complete my paperwork for the transaction and It has been 64 days since I purchased the v received Very poor service. I waited more than 1.5 hours to complete my paperwork for the transaction and It has been 64 days since I purchased the vehicle and I don’t have my registration or tags. My temporary tags have expired. I am concerned that they never received the title of the vehicle that I purchased. I am no longer dealing with my salesperson, now dealing with sales manager Ed Toto. I have left Ed 2 voicemails and sent him 3 emails and he has not responded. It’s been over two weeks since I heard from him. For me, service starts after the sale and the service that I have received is unacceptable. Buyer beware. More

Report | Print

My second Toyota from Bill and another pleasant experience. Great price and service and no drama, no pressure. Found the Tundra I was looking for. experience. Great price and service and no drama, no pressure. Found the Tundra I was looking for. More

Report | Print