Ed Toto | Page 29

Very knowledgeable, customer service oriented, friendly atmosphere. They really care about the customer's that come through their dealership. And now they are my family.. atmosphere. They really care about the customer's that come through their dealership. And now they are my family.. More

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I leased a 2018 Toyota Tacoma from Sloane in February of 2018. They recently began to contact me, letting me know they were interested in buying me out of my lease early (it was up in May of 2021) to get m 2018. They recently began to contact me, letting me know they were interested in buying me out of my lease early (it was up in May of 2021) to get my truck for their used inventory and put me in a new Tacoma. I love the Tacoma, so I was definitely interested. My experience during the sales process was downright painful, to the point that I got up and left in the middle of the second face to face discussion and just went to another dealer. I knew the numbers, had done my homework, yet it took 4 or 5 back and forth negotiations over several hours to get Sloane to make a reasonable offer. The fact that I was a returning customer and they asked me to come in made it all the more frustrating. At one point, Ed Toto, General Sales Manager told me that taking my truck back was a burden for him, that it made the deal more difficult. Then why send me the email asking for my truck? Del Toyota made me a better offer than Sloane, right out of the gate. They even threw in some accessories (roof rack, tonneau cover) to sweeten the deal. Absolutely painless. My recommendation would be stay away from Sloane, Ken Glovach and Ed Toto. They embody everything bad about buying a car. More

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Sloane Toyota of Malvern is the simply the best! The entire Staff, from the GM, GSM, Sales Manager, Finance Manager and Sales Consultant were incredible. It was the easiest buying experience that I’ve h entire Staff, from the GM, GSM, Sales Manager, Finance Manager and Sales Consultant were incredible. It was the easiest buying experience that I’ve had and I would highly recommend them to anyone. Thank you! More

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Everyone was exceptional, courteous, polite and very knowledgeable. Frank was great. He made both my wife and I comfortable. He took the time to answer all our questions and address our concerns. I woul knowledgeable. Frank was great. He made both my wife and I comfortable. He took the time to answer all our questions and address our concerns. I would recommend them to everyone. More

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I purchased a used vehicle from this dealership and received Very poor service. I waited more than 1.5 hours to complete my paperwork for the transaction and It has been 64 days since I purchased the v received Very poor service. I waited more than 1.5 hours to complete my paperwork for the transaction and It has been 64 days since I purchased the vehicle and I don’t have my registration or tags. My temporary tags have expired. I am concerned that they never received the title of the vehicle that I purchased. I am no longer dealing with my salesperson, now dealing with sales manager Ed Toto. I have left Ed 2 voicemails and sent him 3 emails and he has not responded. It’s been over two weeks since I heard from him. For me, service starts after the sale and the service that I have received is unacceptable. Buyer beware. More

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My second Toyota from Bill and another pleasant experience. Great price and service and no drama, no pressure. Found the Tundra I was looking for. experience. Great price and service and no drama, no pressure. Found the Tundra I was looking for. More

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Bill was a pleasure to work with. The experience I had with Sloane will have me recommending them to friends and family. Thanks again guys with Sloane will have me recommending them to friends and family. Thanks again guys More

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So happy with my camry! It was probably one of the best experiences i’ve had purchasing a vehicle. Thank you kevin for being so kind and patient with me and helping me over the past couple weeks. experiences i’ve had purchasing a vehicle. Thank you kevin for being so kind and patient with me and helping me over the past couple weeks. More

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Nicole guided us very well and Ed toto are very helpfull. Both are truely profesional. We have been to 4 different dealers encluding two Honda and two toyota.We found Toyota Malvern caring and profesional th Both are truely profesional. We have been to 4 different dealers encluding two Honda and two toyota.We found Toyota Malvern caring and profesional they know how to grab the deal by providing customer exact need.Thank you very much for eveything.God bless you More

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Mohamed was a pleasure to work with! He is a great communicator and he made the car buying process very easy. I will recommend him to others. communicator and he made the car buying process very easy. I will recommend him to others. More

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