Ed Toto | Page 9

From Jack: James Brooks's and Ed Toto's confidence that the deal *could* be done inspired me to stay when I was ready to walk. Sure enough, they were right. But minus points to Toyota's insurance carrier w the deal *could* be done inspired me to stay when I was ready to walk. Sure enough, they were right. But minus points to Toyota's insurance carrier who did not respond to calls from both my wife, James, and Ed. The woodshed they need to become acquainted with...soon... There's no excuse in the information age, when data is at their fingertips, for being unable to answer or respond to calls in a timely fashion from either individuals or car dealers. The insurance carrier's non-response almost killed the deal. From Kathy: My husband and I discovered Sloane Toyota of Malvern eleven years ago when we leased the first of our three Rav4s. Over these years, their sales and service departments delivery, inspection, and maintenance of our vehicles consistently met our expectations. Recently, we decided to buy out the lease on our current 2021 Rav4. We are so grateful for James Brooks's and Ed Toto's understanding of our unique circumstances and their hard work to pursue every option to find us the best insurance and financing to make this transaction come to fruition. Because of their dedicated service, we will continue to have our Rav4 serviced at Sloane Toyota of Malvern. More

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Frank was helpful, courteous and kept me up to date on the arrival of my new vehicle. The purchasing process wasn’t too scary or painful. the arrival of my new vehicle. The purchasing process wasn’t too scary or painful. More

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The team at Sloane were all super friendly and super helpful. They were very responsive and worked to help me find a car. helpful. They were very responsive and worked to help me find a car. More

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Beyond helpful in finding what we were looking for! Reached out over the weekend with what we were looking for and after returning from the weekend, we met to go over what was found and my wife and I b Reached out over the weekend with what we were looking for and after returning from the weekend, we met to go over what was found and my wife and I both are beyond pleased to have a new vehicle for the each of us! Very friendly and helpful in answering questions. Great process, and I look forward to doing business again in the future! More

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I thought the process quick and painless and our sales very helpful through out the process. Very helpful. very helpful through out the process. Very helpful. More

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Rick was a pleasure to work with throughout the entire buying process. I'm extremely happy with my new Tacoma! buying process. I'm extremely happy with my new Tacoma! More

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The dealership is a very clean, warm and friendly environment. The staff is extremely welcoming and Nicole answered all my questions and was very knowledgeable. environment. The staff is extremely welcoming and Nicole answered all my questions and was very knowledgeable. More

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Ramiz has been great and helped me a lot to get the deal done, there was no unfair offers, since the beginning the offer was reasonable and consequently no further negotiation was needed. His manager, Josh, done, there was no unfair offers, since the beginning the offer was reasonable and consequently no further negotiation was needed. His manager, Josh, also helped a lot with the approval of the finance with the bank, great work! Super fast service, approvals etc great work More

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Debbie is very kind and informative every step of the way! I waited for 11 months to get my Camry Hybrid 2023! Debbie kept me posted and explained as much as she could why it took so long! I am very h way! I waited for 11 months to get my Camry Hybrid 2023! Debbie kept me posted and explained as much as she could why it took so long! I am very happy with my car! Thank you Debbie! More

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It was a good experience and the team was patient and helpful to work with and also willing to work with me on price and warranty. helpful to work with and also willing to work with me on price and warranty. More

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