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Eddie Church
Eddie Church at Bill Utter Ford
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Eddie Church

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
315 Reviews

Dealership Experience

8 yrs, 2 mos

5.0

315 Reviews

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315 Reviews of Eddie Church

April 25, 2024

Dealership Rating
Employee Rating

Talk to the customer and tell them what is being checked out at this service! More

by ronfolsom827
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston , Alex Celis, Elante Smith

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Apr 26, 2024

Bill Utter Ford responded

Thank you for stopping by to share your 5-star review of Bill Utter Ford! We hope you have a lovely day!

April 14, 2024

Dealership Rating
Employee Rating

They are trying to do the best to make the customer happy Great job as Always More

by Wadmasry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Nixon

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Apr 15, 2024

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback and are here for any of your future needs!

March 14, 2024

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Employee Rating

The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Anderson, Dave Ahrens, Doyle Chaffin, Claire Jimenez

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Mar 14, 2024

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

February 29, 2024

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Employee Rating

Greg Hall has been extremely helpful providing updates as to the diagnosis and explaining the corrective action to resolve the issues with my trucks transmission More

by Jimmiejoe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

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Feb 29, 2024

Bill Utter Ford responded

We're glad to know that Greg was able to assist you with your truck's transmission issues at Bill Utter Ford. We appreciate the positive feedback and are here for any of your future needs!

February 23, 2024

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Employee Rating

Exceptional service staff. Cost no more to get it done right. Highly recommend Eddie was great. More

by wesolakracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2024

Bill Utter Ford responded

It's fantastic to hear that you had a five-star service visit to Bill Utter Ford! Thank you for sharing your kind words for Eddie. See you next time!

December 30, 2023

Dealership Rating
Employee Rating

This dealership has been good to me & my family. This is our 5 vehicle to buy. More

by crcragarm09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin , Justin Custis

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Jan 02, 2024

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review and congrats on your fifth vehicle! We appreciate your loyalty over the years. Safe travels!

November 30, 2023

Dealership Rating
Employee Rating

Quick turnaround. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. More

by wilsonhub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston

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Dec 01, 2023

Bill Utter Ford responded

We appreciate your feedback and are glad to know Eddie has been helpful during each of your visits at Bill Utter Ford. We're always here for you if you'd like to discuss your experience with Ford Trucks further.

November 26, 2023

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Employee Rating

After initial inspection, it was determined a replacement part needed to be ordered. They kept me informed on parts arrival and when the vehicle would be ready More

by mitchelldavid151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Bill Utter Ford responded

Mitchell, it's great to know that our team at Bill Utter Ford kept you updated throughout the process. We appreciate your patience and positive feedback!

October 19, 2023

Dealership Rating
Employee Rating

Eddie and Christian in the service department did a great job! Christian kept me informed while I waited for my vehicle. More

by wdiez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian

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Oct 19, 2023

Bill Utter Ford responded

We're glad to know that our service department team at Bill Utter Ford, especially Eddie, and Christian, provided you with a great experience! Thanks for the feedback. We'll be here if you need anything in the future!

September 29, 2023

Dealership Rating
Employee Rating

I am disabled and as usual bill utter Ford made getting my truck serviced very easy. Excellent customer service. More

by racetruckrick
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Greg Hall, Perry Eggelston, Patrick Nixon, Mike Richardson , Alex Celis, Christina Flook, Tony King, Sharon Moreno, Joey Desurn

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Oct 02, 2023

Bill Utter Ford responded

We're glad to know that our team at Bill Utter Ford was able to make your truck service experience easy and convenient! We always aim for excellent customer service, so it's great to hear we hit the mark. Safe travels!

Sep 29, 2023

racetruckrick responded

You guys are awesome

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