Eddie Cintron | Page 19

Dropped in while on vacay We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while on our way to Sarasota for a night, we called BMW of Sarasota and they were not only able to get us in for first thing the next morning, but also Ubered us to and from a great breakfast restaurant while we waited. Thank you to Derek, our service adviser, as well as Eddie whom we spoke with about the new X7, and all the other team members we came in contact with while there. I wouldn't change a thing! More

by tjfaustma Verified Customer Verified Customer

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Prompt and kept me updated during my stay They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Plea They offered a lease because I drove from Clearwater but gave me a timeframe for service to be completed and they finished sooner than expected. Pleasant atmosphere. More

by KELLYNASH4 Verified Customer Verified Customer

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Eddie Cintron Eddie was an absolute pleasure to deal with. He made the entire process seamless. I will definitely refer BMW of Sarasota and Eddie to my friends an Eddie was an absolute pleasure to deal with. He made the entire process seamless. I will definitely refer BMW of Sarasota and Eddie to my friends and family. Thanks! More

by EMURPHY5858 Verified Customer Verified Customer

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Excellent and efficient experience BMW of Sarasota has always provides excellent and efficient service. From renewing a lease to maintenance and oil changes, I have always experienced p BMW of Sarasota has always provides excellent and efficient service. From renewing a lease to maintenance and oil changes, I have always experienced professional service. More

by KIRST.RITCHIE Verified Customer Verified Customer

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Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership is always a pleasure to work with from service to sales to management. More

by CHARLESRODRIGUEZ Verified Customer Verified Customer

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4th vehicle i've purchased from them...5 stars all the way Everyone, from the frond desk receptionists, to the sales people, including Eddie Cintron, General Manager Emilio Torres and owner Victor are all firs Everyone, from the frond desk receptionists, to the sales people, including Eddie Cintron, General Manager Emilio Torres and owner Victor are all first class people. This is not your typical car dealership, nor is it the typical experience. They have a comprehension for customer service and overall experience that I have never experienced at a car dealership previously. I've referred many customers to them, and I hesitate to deal with any other dealership in the future. They truly set the bar for customer care. Thanks again to everyone at BMW of Sarasota. -josh z. More

by JoshZ Verified Customer Verified Customer

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Excellent We couldn't have been more with the service and the vehicle. We drove over an hour to get to this dealership and it was well worth it. Everything wa We couldn't have been more with the service and the vehicle. We drove over an hour to get to this dealership and it was well worth it. Everything was perfect! More

by JBHILLEBOE Verified Customer Verified Customer

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Great experience. This is the second BMW I have bought from Eddie Cintron at Sarasota BMW. He is a consummate professional and knows all the ins and outs of making sur This is the second BMW I have bought from Eddie Cintron at Sarasota BMW. He is a consummate professional and knows all the ins and outs of making sure his customers are well cared for and that they don’t make any mistakes in choosing the right equipment for their cars. And when you sit down to do the paperwork and possibly select add-on services for your car, Tammy is simply amazing. She understands all the nuances of the many offered programs such as the tire and wheel protection plan and many others. I am totally pleased with this dealership and my new X3 M40i. More

by JLEWIS1052 Verified Customer Verified Customer

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Goos sales/service, BMW is Better than Mercedes we owned. We used Robert R. as the Manager and Eddie as C. the salesman. There was no pressure. We have used Robert before when he was in sales. They gave us t We used Robert R. as the Manager and Eddie as C. the salesman. There was no pressure. We have used Robert before when he was in sales. They gave us the best deal--lower than Bert Smith and Palm Harbor BMW in Tampa area and also Ft, Meyers. I was able to save about $120 a moth on the Lease. In the Past it was hard dealing with Sarasota BMW, thus we would travel North or South for the better deal. I think with Robert there in Management, maybe their goals have changed. There Service Department is fantastic--Jessica has done and exception job for us---she is personable and wants things done right. The last person I was very impressed with is Silvio Garcia, BMW Genius, he explain in simple terms to my wife how to operate the car--he was very attentive. More

by thb3611 Verified Customer Verified Customer

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The standard The company was excellent in every aspect. Most of my experience was with Eddie my customer service agent, who is the standard. His professionalism, e The company was excellent in every aspect. Most of my experience was with Eddie my customer service agent, who is the standard. His professionalism, expertises and attention to detail by far set an example for anyone in the industry. Moving forward, I will continue to do business with BMW of Sarasota without question. More

by acomegno Verified Customer Verified Customer

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