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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

September 07, 2024

Service personnel were excellent. Friendly, informative and knowledgeable. Service was fast. (That is all I need to say). You know in typing speed test, letters spaces, etc are co More

by blmck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Sep 10, 2024 -

Fertitta Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service personnel at Norman Frede Chevrolet to be friendly, informative, and knowledgeable, as well as fast in their service. Your feedback is greatly appreciated, and we're grateful for your support. We look forward to assisting you again in the future! Sincerely, The Norman Frede Chevrolet Team

August 18, 2024

Ana and the entire team is awesome they made my experience so easy from the time I made contact until signing the documents I strongly recommend this dealership to any and everyone who is looking t More

by rdrushin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa, Chance Merritt, Tonia Allen
Aug 21, 2024 -

Fertitta Chevrolet responded

Thank you! We truly appreciate your amazing review and are thrilled to hear that our team made your experience so easy from start to finish. At Norman Frede Chevrolet, we always strive to provide top-notch service, and your recommendation means the world to us. We look forward to assisting you and others in the future. Enjoy your new vehicle! Sincerely, The Norman Frede Chevrolet Team

August 11, 2024

The dealership and service associates and service supervisor were great took care of me and always the service manager on the other hand doesn’t know how to set expectations and likes to argue. Not a More

by cmartinez1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala
Aug 12, 2024 -

Fertitta Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our online service and that Kevin was able to assist you. It's always nice to know our customers appreciate the little touches, like a courtesy wash. We look forward to seeing you again at i.g. Burton Buick GMC of Glen Burnie! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

August 04, 2024

Easy online scheduling with polite and prompt service. I have and would recommend Norman Frede's Service department again. More

by Satisfied-Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Aug 06, 2024 -

Fertitta Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our online scheduling and service at Norman Frede Chevrolet. Your recommendations mean a lot to us. We look forward to assisting you again soon! Sincerely, The Norman Frede Chevrolet Team

July 25, 2024

Excellent customer service. The service team definitely went above and beyond for me today. Thank you so much! Your help definitely didn’t go unnoticed! More

by Maria Battle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Ana Villa
Jul 25, 2024 -

Fertitta Chevrolet responded

Thank you, Maria, for the kind words! We are thrilled to hear about your exceptional experience with the service team at Norman Frede Chevrolet. We always strive to go above and beyond for our customers. We look forward to seeing you again in the future and appreciate you sharing your positive experience with us! Sincerely, The Norman Frede Chevrolet Team

July 22, 2024

A great service department with very friendly employees. Definitely recommend this dealership for service or to purchase a new or used car!! More

by th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Chaise Merritt
Jul 23, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet for your service needs and for recommending us for car purchases as well! We appreciate your kind words about our service department and friendly staff. We look forward to assisting you again in the future. Sincerely, The Norman Frede Chevrolet Team

July 01, 2024

Quick in and out. Good explanation of the costs, repair and timing. Completed work on time and the communication was excellent. More

by F150ForumMember
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jul 03, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet for your service needs. We appreciate your positive feedback and are delighted to hear that you had a great experience with us. We look forward to assisting you again in the future! Sincerely, The Norman Frede Chevrolet Team

June 25, 2024

This is the 5th vehicle we have bought from them. We like their service and their sales people More

by Charlottemacik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Tonia Allen, Natalie Hill
Jun 26, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet for your vehicle needs! We appreciate your loyalty and are thrilled to hear about your positive experiences with our sales team and service. We look forward to assisting you with your future automotive needs. See you next time! Sincerely, The Norman Frede Chevrolet Team

June 16, 2024

Andrew was amazing. He did an excellent job and answered all our questions. A very pleasant experience. Thank you ver much James Harrelson More

by Juharrel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Jun 16, 2024 -

Juharrel responded

Great experience

June 14, 2024

Kyle, Greg, Tanya, were especially helpful in with a smooth transition of purchasing as well as trading in my truck! I am a return customer, because of the staff of Norman Frede! Thank you to all ! I l More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Kyle Scheck, Tonia Allen
Jun 18, 2024 -

Fertitta Chevrolet responded

Thank you for sharing your positive experience, Larry! We are thrilled to hear that Kyle, Greg, and Tanya provided excellent service during your purchase and trade-in process. We appreciate your loyalty as a return customer to Norman Frede Chevrolet. We're delighted to hear that you love your new truck, and we look forward to assisting you with your future vehicle needs. See you again soon! Sincerely, The Norman Frede Chevrolet Team

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