Eddie Crouse
Eddie Crouse at Hoffman Toyota

Eddie Crouse

Brand Specialist

Hoffman Toyota

36 Albany Turnpike
West Simsbury, CT 06092

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41 Reviews
not yet
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41 Reviews

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41 Reviews of Eddie Crouse

June 11, 2024

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Employee Rating

Eddie was an excellent consultative representative. He listened to my needs, presented the options, and was very open and transparent throughout the entire process. Once I decided on a car, Eddie quick More

by rclimor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamal Alkatib

Jun 11, 2024

Hoffman Toyota responded

Thank you for sharing your experience! We're delighted to hear that Eddie and the Hoffman Toyota team provided such excellent service. Enjoy your new car, and we appreciate the recommendation!

August 14, 2021

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Employee Rating

From start to finish, the process was painless and worth the wait. Luis Plaza and his crew made sure that my experience was a good and positive one. He came through with everything he said he would do and h More

by ANDRES TROCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Sosa, Jose Rivera, Jamal Alkatib, Luis Plaza , Sonia Barazarte

July 25, 2017

Dealership Rating
Employee Rating

Friendly sales personnel My wife and I are most appreciative of the time and patience shown by Eddie Crouse as he explained the intricacies of the equipment new to us. He was More

by L.CHAMEIDES
Recommend Dealer
Yes

June 22, 2017

Dealership Rating
Employee Rating

How car/truck buying should be This is how all dealers should be everyone there was extremely friendly my salesman Ed Crouse was a pleasureto do business with very knowledgeable wor More

by johnsyndercombe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Viara

May 12, 2017

Dealership Rating
Employee Rating

Great experience Ed and all employees were extremely polite and did not pressure me into any decisions. They put me in a new lease without any problems. More

by carrieelizabethpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2017

Hoffman Toyota responded

Hi carrieelizabethpoole, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that Ed and the team were polite and found you the vehicle you were looking for without any pressure. We are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 21, 2017

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Employee Rating

Wonderful experience From the moment I walked through the door I was treated with respect and the team worked hard to get me the truck I wanted at the right price. Normal More

by obxnwct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Alkatib , Jose Espinosa

Apr 26, 2017

Hoffman Toyota responded

Hi obxnwct, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to hear that our team was respectful and found you the vehicle that you we looking for within your price range! We look forward to seeing you again when it is time for your regularly scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 24, 2017

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Employee Rating

New lease My husband and I knew which car we wanted to lease, and Hoffman Toyota did all of the paperwork in a day. We arrived at that dealership, signed the pa More

by alyssarbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Viara

Mar 28, 2017

Hoffman Toyota responded

Hi alyssarbennett, Thank you for choosing Hoffman Toyota and congratulations on the lease of your new vehicle! We are pleased to read that our team ensured that you were able to take home your new vehicle that same day! See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 09, 2017

Dealership Rating
Employee Rating

excellent dealership! Ed is great! Process was made simple. Professional courteous staff. No pressure. Ed was excellent and so was Jim. Very knowledgeable and helpful. Awesome experienc More

by Bjp16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Alkatib, James Fappiano

Mar 09, 2017

Hoffman Toyota responded

Hello Bjp16, Thank you for choosing Hoffman Toyota and congratulations on the lease of your new vehicle! We are pleased to read that Ed and Jim were professional, courteous, knowledgeable, helpful, and made the entire process simple! We appreciate you as our customer and we are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

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Employee Rating

Truly knowledgeable!! Ed's knowledge of the Toyota Rave 4 was unbelievable. We have never dealt with a sale person that knew so much about the product that he sells. It w More

by jndipace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Viara

Mar 07, 2017

Hoffman Toyota responded

Hi jndipace, thank you for choosing Hoffman Toyota! Ed truly is a car fanatic and loves to help his customers learn about their new purchase. We look forward to seeing you again when it comes time for your RAV 4's first service appointment! Kind regards, Heather Madore, Blog Content and Social Media Coordinator, Hoffman Auto Group. Driven by Trust.

February 27, 2017

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Employee Rating

Car purchase In dealing with Hoffman Toyota my experience was a good one. They were able to make the numbers work so that I was able to purchase the vehicle in a m More

by KDROLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Viara, Matt West

Feb 27, 2017

Hoffman Toyota responded

Hello KDROLFE, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to read that our team worked with you to find the right vehicle to suit your needs and in your price range. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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