Eddie Crouse | Page 4

Ed got me the exact car I wanted in a timely manner. He answered all my questions clearly. He did not "play games" with me. He made a firm offer for my used car and stuck with that number. All in all it answered all my questions clearly. He did not "play games" with me. He made a firm offer for my used car and stuck with that number. All in all it was as pleasant an experience as is possible in what for me was a very stressful situation. The only thing I wished he had done differently was to discuss a loan from his dealership. He probably didn't because I was quite adament about using my line of credit. More

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Ed Crouse was more concerned with being honest and truthful about the difference between a Lexus ES 350 and a Toyota Avalon gls. When he agreed that, for an extra $5,000, and a same year car with 13,0 truthful about the difference between a Lexus ES 350 and a Toyota Avalon gls. When he agreed that, for an extra $5,000, and a same year car with 13,000 more miles on it, the only difference (aside from the Lexus having smaller cabin space and air-conditioned seats)was the Lexus logo. Rather than push the Lexus on us, he was pleased to sell the Avalon, admitting all drivetrain components and engine were built on the exact same platform. Mike handled a minor exhaust adjustment (cosmetic), and replaced a brake light within minutes of me driving into the service bay. I expect to use Hoffman for the service on the Avalon, and am impressed with their ability to email me when oil change, standard checks, etc...are to be performed. Had my 1997 Avalon with 161,000 miles not been damaged to a point of "not worth repairing", getting a used one with 22k miles made perfect sense. I'd recommend Hoffman Toyota, and Eddie/Mike to anyone looking for a fair deal on a great vehicle with great service to back it up! More

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Both Tyrell and Ed went way beyond any other dealership that I have worked with in buying a car.I would suggest Hoffman Toyota to any person interested in purchasing a car. that I have worked with in buying a car.I would suggest Hoffman Toyota to any person interested in purchasing a car. More

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I am in the process of purchasing my 4th Highlander Limited from Hoffman Toyota since 2005. Ed Crouse has been excellent at managing each sale and has made every purchase easy and enjoyable. I normall Limited from Hoffman Toyota since 2005. Ed Crouse has been excellent at managing each sale and has made every purchase easy and enjoyable. I normally would not associate the words easy and enjoyable with a new care purchase but these guys have got it right. In spite of the supply issues due to the tragedy in Japan, Ed and Tyrell have made it clear they will find the model I want. The main reason I come back time after time is for their service. I will wait for Linda Schultz to be available as she knows her stuff and makes sure the job is done right. I trust their service as my grandchildren travel in these cars and safety is number one – no exceptions. I wouldn't ordinarily write an online recommendation, but Hoffman has been consistent and I appreciate their continuity. They seem to have very little staff turnover – in my book that is a good sign that the work environment is positive. More

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I would like to take a few minutes to write about my experience with Hoffman Toyota, in West Simsbury. Ed Crouse answered all me questions, and was very knowledgeable about all the Toyotas in his showro experience with Hoffman Toyota, in West Simsbury. Ed Crouse answered all me questions, and was very knowledgeable about all the Toyotas in his showroom. He was not one of those pushy salesmen that are over powering you as soon as you walk in the door. He had a professional manner and was kind and courtesy. Aileen Ajami More

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I really enjoyed my car buying experiance with Hoffman Toyota, specificly with Ed Crouse. Ed took the time to know exactly what we wanted in a car therefore ensuring that we would get the car we wanted t Toyota, specificly with Ed Crouse. Ed took the time to know exactly what we wanted in a car therefore ensuring that we would get the car we wanted to buy. He answered all of our questions, if he didn't know he found out immidiately from someone who did. Everyone at Hoffman was polite and helpful from financing to the service department. Based on this experiance we went back to Hoffman Toyota again to buy another car. More

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Having purchased multiple cars, going to Hoffman Toyota and dealing with Ed Crouse and Theresa Dragon was an exceptional experience. I have purchased five cars from the dealership at this point and have fe and dealing with Ed Crouse and Theresa Dragon was an exceptional experience. I have purchased five cars from the dealership at this point and have felt that each purchase was handled very professionally. Knowledgeable people with excellent communication skills, fair pricing and straight forward sales process have added up to my rating of excellence. Service and body work have also been fairly and expeditiously handled. It's the whole package for purchasing and maintaining great vehicles. More

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I had a wonderful experience at this dealership. Ed really made purchasing a new car a stress free and almost fun. He was very easy to work with and I felt no pressure to make any decision. He was very really made purchasing a new car a stress free and almost fun. He was very easy to work with and I felt no pressure to make any decision. He was very energetic and lively and put me to ease about something that I would normally be rather nervous about. I would most definitely recommend this dealership to anyone who is interested in purchasing a car. More

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I have been purchasing vehicles from Hoffman Toyota since 1991. My latest purchase, a 2010 Sequoia, back in May has been the best yet. Ed is always eager to help and he made the delivery of my vehicle an enj 1991. My latest purchase, a 2010 Sequoia, back in May has been the best yet. Ed is always eager to help and he made the delivery of my vehicle an enjoyable experience. My times in service have been equally as impressive. The entire staff at Hoffman Toyota has always been extremely helpful and sincere. In my opinion, my car buying experience really is "driven by trust". I love my truck. More

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Ed was very good to work with. He listened to my needs and found the perfect car at a very good price for me. He was very professional and worked out a payment plan that fit my budget. Also, when I came and found the perfect car at a very good price for me. He was very professional and worked out a payment plan that fit my budget. Also, when I came to pick up my car he went through all the workings of the car's drivers panel and where the jack equipment was located. Almost 2 years since I have had the car and if I have questions or problems I can still call Ed and he has been extremely helpful. More

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