Eddie Crouse
Eddie Crouse at Hoffman Toyota

Eddie Crouse | Page 3

Brand Specialist

Hoffman Toyota

36 Albany Turnpike
West Simsbury, CT 06092

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41 Reviews
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41 Reviews

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41 Reviews of Eddie Crouse

June 23, 2016

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Employee Rating

New lease Ed went above and beyond to make sure I was satisfied with my new car. Great customer service throughout the entire visit. Hoffman Toyota makes buying More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Alkatib

Jul 19, 2016

Hoffman Toyota responded

KC, Thank you for choosing Hoffman Toyota Scion for your new Lease! Your satisfaction is our top priority and we are so pleased to read that you are completely satisfied with your new car and your experience was seamless. See you at your first scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 23, 2016

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Employee Rating

very pleasant, easy transaction and great sales staff We had a great sales experience with Ed Crouse! He shared great information during our sales tour, made us a super deal on our trade-in vehicle and wa More

by MichMerr24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2016

Hoffman Toyota responded

MichMerr24, We are truly pleased to read your feedback on our Brand Specialist, Ed Crouse. Thank you for trusting his knowledge and dedication to ensure you drove home in your new vehicle with all the bells and whistles. We value you and are glad your experience was 5-star worthy. Thank you for choosing Hoffman Toyota Scion! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 20, 2016

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Employee Rating

Always happy I just leased my 3rd Camry from Hoffman. I've always been happy with Ed, my sales person, and all the staff. I also service the cars there and would d More

by PAWSALOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Fitzgerald

Jul 19, 2016

Hoffman Toyota responded

PAWSALOT, Thank you for choosing Hoffman Toyota Scion to lease your 3rd Camry. We appreciate that our Brand Specialist Ed always ensures a 5-star visit. We appreciate you sharing your story and are always here for you when you need us. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 18, 2016

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Quick purchase Went to Hoffman Toyota looking to buy a used Highlander. Salesperson aksi shiwed my new Highlanders and the new RAV4 hybrid. Tough decision whether More

by SGLASSPIEGEL
Recommend Dealer
Yes

Other Employees Tagged: Mike Viara

May 25, 2016

Hoffman Toyota responded

Hi SGLASSPIEGEL, Thank you for choosing Hoffman Toyota! We are pleased to read that your RAV4 purchase went smoothly with Eddie and Mike. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 09, 2016

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Employee Rating

Friendly; complete; clean; positive experience!!! This was our first service. The vehicle was taken immediately on arrival. The facility is clean and comfortable. The car was serviced and washed in More

by KFISHER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Fitzgerald

May 09, 2016

Hoffman Toyota responded

Hello KFISHER32, Thank you for choosing Hoffman Toyota service. We appreciate your feedback on our facility and staff. We are dedicated to ensuring your vehicle is running efficiently and your car is delivered back to you nicely washed. We look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 13, 2016

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Employee Rating

Happy Customer I found both my salesman and the sales manager to be extremely helpful and friendly. I was dreading the "hard-sell," but I didn't experience that at a More

by JENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Espinosa, Mike Viara

Apr 13, 2016

Hoffman Toyota responded

Hello JENA, Thank you for choosing Hoffman Honda and sharing your 5-star worthy experience. We value your feedback and always ensure a seamless experience for our customers. We are pleased to read you are happy and look forward to seeing you in our service department in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 15, 2016

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Employee Rating

Great service people with a diverse inventory The team at Hoffman Toyota was a pleasure to work with. They have a great inventory of used cars from which to choose from and are willing to work wit More

by MarcoF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Alkatib, Patrick Pantalone , Tyrrell Dabrowski

Feb 22, 2016

Hoffman Toyota responded

Hello MarcoF, Thank you for choosing Hoffman Toyota and sharing your feedback. Our staff is here to ensure you have an exceptional experience and drive home in the exact car you want. We trust you are loving your new vehicle and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 01, 2015

Dealership Rating

Changed my perspective on car dealerships While beginning the process of buying my first new car, I was hesitant about what the car buying experience would be like. From the moment I began tal More

by HKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Viara

Jul 03, 2015

Hoffman Toyota responded

Hi HKing, Thank you SO much for choosing Hoffman Toyota as the best dealership to help with your first new car! We are thrilled that you chose us and appreciate your feedback about the helpfulness you received while working with Ed! We want to make sure you know all of the wonderful features your RAV4 offers and are here any time you have questions going forward. Enjoy your vehicle and we look forward to helping keep it running beautifully for many years ahead! Thanks again for choosing Hoffman. Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.

May 29, 2015

Dealership Rating

Best price matching policy, true people We were looking for this car from last 2 months. Some dealers were cheaters , rude and gave us very high price. But Hoffman Toyota people are straight More

by mdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Espinosa, Mike Viara

Jun 04, 2015

Hoffman Toyota responded

Hi mdave, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We are pleased to read your positive feedback on working with our sales consultant Eddie. Our staff is committed to ensuring you have an excellent experience. We are thrilled your experience was quick and you were able to take your new Toyota home that day! We trust you are enjoying your new vehicle and look forward to servicing it to keep it running beautifully for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2015

Dealership Rating

Outstanding Service, Price, and Quality After searching for a used SUV we found Hoffman Toyota had the lowest prices around and a very good selection of the RAV4 we were looking for. Ed kne More

by mcresta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Corsa, Zachary Hoffman, Zach Hoffman

Jan 13, 2015

Hoffman Toyota responded

Hi mcresta, Thank you so much for ending your search for the RAV4 once you found Hoffman Toyota! We appreciate your feedback about working with Ed, George and the rest of our team. Your recommendation means a lot to us and we look forward to helping to keep your Toyota in excellent condition for the years ahead. Kind regards, Susan Lane, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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