Eddie Jedlowski | Page 3

Great sales and service This is my 7 Subaru purchased for my family if 3 in the past 23 years. Great salesman in Mike Podyma and top notch service in Service Manager Tom, and This is my 7 Subaru purchased for my family if 3 in the past 23 years. Great salesman in Mike Podyma and top notch service in Service Manager Tom, and his staff Dale, Sam , Josh and the rest of the team. They are always accommodating fair and effective in their work. Let’s face it, Subaru’s are excellent cars and usually only require maintenance. The service technicians are A#1, providing customers with a checklist after each service call. More

Helpful 0

Report | Print

Great service and customer focus A great car with a great deal and top notch sales experience. With Mike Podyma. Highly recommend Autobarn Subaru for a great deal. Thank you A great car with a great deal and top notch sales experience. With Mike Podyma. Highly recommend Autobarn Subaru for a great deal. Thank you More

Helpful 0

Report | Print

Good people to work with for cars From the vehicle acquisition (buy or lease) process to ongoing service, their attention to detail and responsiveness have been strong. Plus I like the From the vehicle acquisition (buy or lease) process to ongoing service, their attention to detail and responsiveness have been strong. Plus I like the location and the cleanness and openness of the dealership. More

Helpful 0

Report | Print

Pleasant new car purchase. Before I went to the Subaru dealer I had the numbers that I was willing to work with already worked out. After discussing those numbers and the trade Before I went to the Subaru dealer I had the numbers that I was willing to work with already worked out. After discussing those numbers and the trade in value I had, an amicable deal was reached closed by a handshake. More

Helpful 0

Report | Print

Very professional, but also personal. From the time I pulled into the lot the service was excellent but not over bearing. I certainly did appreciate that. Niko joined me in the lot shortly From the time I pulled into the lot the service was excellent but not over bearing. I certainly did appreciate that. Niko joined me in the lot shortly after I arrived. Niko was knowledgeable and could not have been more accommodating with comparing a few cars, the test drive and explaining the workings of the mechanics of the dash etc. Eddie and Mike in the finance department could not have been more helpful and accommodating. More

Helpful 0

Report | Print

Great My car was serviced in a timely manner. there was no cost because it was a free 30 day inspection of my Subaru Impreza. Thanks My car was serviced in a timely manner. there was no cost because it was a free 30 day inspection of my Subaru Impreza. Thanks More

Helpful 1

Report | Print

Customer service Mike knows what customer service is. He knows what you want and will do everything he can to make sure hat you are satisfied. He never tries to put yo Mike knows what customer service is. He knows what you want and will do everything he can to make sure hat you are satisfied. He never tries to put you in something you don't want or tries to sell you something extra. He's straight and to the point and always does an excellent job. I've bought 5 cars from him and will be buying many more from him in the future. This entire delarship does everything they can to ensure great customer service and they always make sure to recognize repeat buyers! They know what it's like to be hospitable. More

Helpful 0

Report | Print

Great sales experience This Autobarn Subaru sales experience was top notch and customer focused. Thank you for successfully working with us so we can drive out of your dea This Autobarn Subaru sales experience was top notch and customer focused. Thank you for successfully working with us so we can drive out of your dealership with the car we wanted. We especially like our salesman Mike for his positive approach of the deal. More

Helpful 0

Report | Print

Awesome Quote - Possibly Illegal Fees and Practices I started my Subaru purchase experience by shopping for competitive quotes via email. I am an Indiana resident, which is important later in this deba I started my Subaru purchase experience by shopping for competitive quotes via email. I am an Indiana resident, which is important later in this debacle. Jessica at Autobarn Subaru of Countryside gave me a very good quote on 2017 Forester Limited with Eyesight and other options. After I started asking about the fee details she told me I would need to deal with a certified salesman. The first salesman never got in contact with me. I called the dealership twice and Eddie made contact with me. Eddie provided me with a "Bill of Sale" which included unexpected items like "Theft Shield" + ERT Fee + Title/Plate Fee which totaled $1083. Since I'm an Indiana resident all that I need is a $10 30 day drive-away permit that makes me legal to take the vehicle back to Indiana and register it there. I argued with Eddie about this and he finally came up with a story that if I paid cash that would work, but since I was planning to finance part of the purchase he had to collect all those fees. All those fees he added were going to go right into Autobarn's pocket. I filled a complaint today, with the Illinois Attorney general and plan to give Autobarn some more free advertising where ever I can. I am purchasing from a different dealer. More

Helpful 3

Report | Print

Feeling great about my new car! Eddie was overall fantastic. My wife and I drove out to Countryside from Chicago to look at a specific used car that they had on their lot. We were he Eddie was overall fantastic. My wife and I drove out to Countryside from Chicago to look at a specific used car that they had on their lot. We were hesitant to drive out there as my wife is very pregnant and we didn't want to be stuck in an office closing on a vehicle if she were to go into labor. Eddie assured us that if we decided to purchase the vehicle he would make the paperwork/negotiation portion as timely as possible. We knew exactly what we wanted and needed to make a deal and Eddie worked with the manager and the finance department to make that happen. Couldn't be happier in our new vehicle and couldn't recommend anyone better than Eddie. More

Helpful 0

Report | Print