Eddie Lemons | Page 7

Carelessness. Too often mechanics/workers have been careless when servicing the Malibu. Fortunately, the person at the service desk tries to compensate and do what Too often mechanics/workers have been careless when servicing the Malibu. Fortunately, the person at the service desk tries to compensate and do what he can to "make it better." Tires that do not keep air (have to go someplace else for that needed service); rough treatment by the service people; and last time (yesterday) someone left a strong cigarette smell inside. Why did he have to get inside the car? Time before last, the oil notice was not set after changing the oil, so I asked that it be reset...others are able to reach from the OUTSIDE and set what is needed on the steering column, why did he have to stink up the Malibu that since 2015 I've tried to keep free of smoke? I'm allergic to cigarette smoke and he needs to quit a habit that is detrimental to his health. More

by eppsomsalts Verified Customer Verified Customer

Helpful 0

Report | Print

Accommodating Very accommodating during a short notice.Service only took 30 minutes, friendly and business like. Waiting room was nice and convenient for all custom Very accommodating during a short notice.Service only took 30 minutes, friendly and business like. Waiting room was nice and convenient for all customers. Thank you. More

by Sundown Verified Customer Verified Customer

Helpful 0

Report | Print

Service dept Had a problem with a duramax pick up, the service dept with the parts dept went out of thier way to help me resolve it, I took it in one morning had i Had a problem with a duramax pick up, the service dept with the parts dept went out of thier way to help me resolve it, I took it in one morning had it back that afternoon, I was extremely happy with the service I recieved More

by Tsanders Verified Customer Verified Customer

Helpful 0

Report | Print

Very good Very polite and helpful great service, a good experience and great price on oil change. Would recommend to everyone. Appreciate the kindness and knowl Very polite and helpful great service, a good experience and great price on oil change. Would recommend to everyone. Appreciate the kindness and knowledge of staff. More

by Not any Verified Customer Verified Customer

Helpful 0

Report | Print

excellent service They really seem to care about helping you, not themselves. If they can't help you the most with, they'll direct you to someone who can. They really seem to care about helping you, not themselves. If they can't help you the most with, they'll direct you to someone who can. More

by Marktyree Verified Customer Verified Customer

Helpful 0

Report | Print

Rating of visit Always. Great service with professional, friendly and knowledgeable. Would not take vehicles any where else. I have purchased three vehicles from Dou Always. Great service with professional, friendly and knowledgeable. Would not take vehicles any where else. I have purchased three vehicles from Doug Gray and it has always been hassle free. More

by Soltice Verified Customer Verified Customer

Helpful 0

Report | Print

Relax Eddie and Danny are very professional ,helpful they help with my trouble very prompt on calling me if anything changes or any problems and when the j Eddie and Danny are very professional ,helpful they help with my trouble very prompt on calling me if anything changes or any problems and when the job is completed , they call on or before time job is done More

by Larry Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience I have always like Doug Grays sales and service department. Lindsey makes your buying experience a pleasure. Eddie handles the service department ve I have always like Doug Grays sales and service department. Lindsey makes your buying experience a pleasure. Eddie handles the service department very efficiently and is very knowledgable. More

by neverdid Verified Customer Verified Customer

Helpful 0

Report | Print

Warranty service Service center was quick getting our vehicle in for repair. Quick service and great at working with us on getting the problems fixed. Will use them a Service center was quick getting our vehicle in for repair. Quick service and great at working with us on getting the problems fixed. Will use them again if needed. More

by Smiths Verified Customer Verified Customer

Helpful 0

Report | Print

Refreshing Awesome Experience Let me start by telling you these folks are great. The advisors and tech explained to me everything that was going on with my truck and fixed it right Let me start by telling you these folks are great. The advisors and tech explained to me everything that was going on with my truck and fixed it right the first time. I was in and out in one afternoon and they even gave me heads up on other things that needed attention before it becomes a problem. I definitely would recommend and will return in the future. More

by 2005 GMC Canyon Guy Verified Customer Verified Customer

Helpful 0

Report | Print