Eddie Wong | Page 3

Great professional service Got my new car leased here and serviced too. Every time the experience has been handled promptly, professionally and with friendly customer service. W Got my new car leased here and serviced too. Every time the experience has been handled promptly, professionally and with friendly customer service. Waiting lobby is also clean and comfortable. More

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Dishonest The employee that i dealt with here is dishonest and has no integrity whatsoever. I had my car serviced last August 3,2018 for a change oil. I usually The employee that i dealt with here is dishonest and has no integrity whatsoever. I had my car serviced last August 3,2018 for a change oil. I usually do my service at another dealer but im in town to visit my parents so I ended up here. Eddie Wong the guy from service told me I also needed to change my air filter. So I asked him if I can get a discount. He told me thats pretty much it, theres no discount to be given as the price already discounted and fixed, so the oil change and the air filter will pretty much be about a little below $250 . Little did he know that I already know how much the price of the air filter since the other dealer already quoted me their price weeks before. When I finally told him im not getting the air filter, he suddenly changed his tone about the price and pretended to make a call at the parts department. Then he told me he can give me a discount if I get the air filter. The new total price would be a little over $200 dollars. I just politely declined his offer. Its sad how these people try to rip you off. Service your car somewhere not on this dealership if you want honest people this place is not the one. More

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Great customer service It was a busy Saturday but nonetheless I received great customer service. Very friendly staff and full stock complimentary beverages while you wait. w It was a busy Saturday but nonetheless I received great customer service. Very friendly staff and full stock complimentary beverages while you wait. would recommend this dealership. More

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Amazing customer service Ken and the rest of his service team are excellent in all aspects. They listen to your problems and tries to resolve it quickly. I would not go anywhe Ken and the rest of his service team are excellent in all aspects. They listen to your problems and tries to resolve it quickly. I would not go anywhere else. More

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