"2017 Chrysler Pacifica Touring L-plus purchase"
Edgar was amazing! He was ready for us as soon as we got there, had us test driving within 20 minutes of being there. Had our trade in appraised while we were test driving. Listened to all of our questions, and went over every feature with my wife as she was looking at the car. He walked us through all the steps and got us set up with the financing department. After all that was taken car of and we purchased the vehicle, he played catch with our boys as my wife and I cleaned out our old van and put everything in the new one. He made sure that our phones were synced and answered any questions until we were ready to go. He was amazing, professional and made us feel like he actually cared if we got the car or not. He had genuine excitement when it was all done, and all within 4 hours!! It was definitely a great experience and we will be back to see Edgar!
"Ram 1500 Purchase"
Great customer service from the get go. Mr. Cruz was nice and very knowledgeable of the vehicle we purchased. Super nice truck and the rebates applied from the dealership were great.
"Refinancing my 2016 Jeep Grand Cherokee"
- Ravi S
Edgar & Irene from Finance were very helpful in presenting me financing options at the end of my lease.
I had a little bit of a tricky situation and they helped me select the best path forward.
I am happy with the service I received and will definitely keep Covert as my first option for my next purchase.
Other Employees Tagged:
"Quick and easy buying process "
We found an internet deal that we were interested in and we were put in touch with Edgar. He was responsive to inquiries on-line and we were able to get to the dealership the following day to actually see the vehicle. The whole process was pretty much stress-free. Edgar was knowledgeable about the vehicle and went through many of the bells & whistles to get us started.
Came in to trade in my vehicle and spoke with Edgar who convinced me to keep it. He was patient and attentive to my requests and made me feel like a valued customer.
Edgar was fantastic! Very personable and willing to work with me for a good deal. He made the process stress-free and I couldn’t be happier with the service he and everyone else here provided. Thanks so much!
"4th new vehicle in 7 years and couldn't be happier!"
Edgar was extremely accommodating. I came in with a very tight deadline and very specific needs. This is typically the type of opportunity sales people look for to take advantage of you as It gives them the upper hand. Edgar however kept things very professional. He was patient with me and very fair on the price and trade. He was very easy to talk to. Turns out we have very similar back stories. I would recommend you stop by and see Edgar.
"Excellent product knowledge! "
- Mopar or no car
If you are Looking for a new or used car or truck we highly recommend Edgar Cruz! He had excellent product knowledge and a friendly demeanor but most importantly everything he said he would do, he did. He got us a great deal on our xxxx Cat and a fair price for our trade ins. Everything was simple and straight forward. The whole dealership was a breath of fresh air.
Thanks Edgar. Always a pleasure. This is my 3rd jeep purchase at covert since we moving to Austin in 2013. Would definitely recommend you and the covert family.
"Easy and Easy Out"
I really appreciated Edgar because of his knowledge of the vehicle, his no pressure attitude, and how quickly he found the jeep for me. Beside knowledgable, Edgar also had the trait of no BS, which what a major reason he worked for me. As a realtor, I know on a first-hand basis how referrals are. When I refer a person, I put part of my reputation into that referral. I have already referred Edgar to some potential car buyers and will continue to.
On Jonathan Alcaia, I bought my 2012 Jeep from him when he was in sales. He continued our relationship past the sale and that is what brought me back to Covert 7 yrs later. He is now in financing and he did an excellent job and had me out pretty quick.
In all, my experience with Edgar and Jonathan were over 5 stars and Cover has my next Jeep!