Edgar Medrano-Hurtado | Page 8

This was the simplest, easiest purchase ever. Karen is the best and had everything ready in advance. Five minutes of signing contracts with Edgar and I was on my way! Super easy and Edgar was awe Karen is the best and had everything ready in advance. Five minutes of signing contracts with Edgar and I was on my way! Super easy and Edgar was awesome! My sparkling clean Civic was outside waiting with a full tank of gas. Thanks to Karen, Armando, Edgar and Vanessa for making my experience so pleasant! More

by timgavern Verified Customer Verified Customer

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The sales staff members that took care of us during the whole process were great. whole process were great. More

by blinque85 Verified Customer Verified Customer

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Saul was courteous and knowledgeable in all areas. Made our vehicle purchase a pleasure. Glad he's part of Sierra Honda family. Made our vehicle purchase a pleasure. Glad he's part of Sierra Honda family. More

by the3bfam Verified Customer Verified Customer

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Karen and the entire staff were just so kind, helpful and not high pressure. We felt like they really value their customers and deserved our business. From start to finish our experience was excellent, zero not high pressure. We felt like they really value their customers and deserved our business. From start to finish our experience was excellent, zero complaints and we would use them again. Very impressed! Thank you to all! More

by GUSWALZER Verified Customer Verified Customer

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Working with Tom was a wonderful experience. From start to finish, he was kind, professional, responsive, with a lot of experience and knowledge. Very grateful for the experience. Thanks to Edga From start to finish, he was kind, professional, responsive, with a lot of experience and knowledge. Very grateful for the experience. Thanks to Edgar as well. More

by Cynefin Verified Customer Verified Customer

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Excelente service all went very fast we love that m no to be waiting for long time be waiting for long time More

by enrique.causor Verified Customer Verified Customer

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Was pretty much a good experience with the whole crew of people would recommend my friends to go there people would recommend my friends to go there More

by beckah49 Verified Customer Verified Customer

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Karen was a pleasure to work with! She was very knowledgeable and thoroughly explained the features of the car I was interested in. She was very knowledgeable and thoroughly explained the features of the car I was interested in. More

by nancytupy Verified Customer Verified Customer

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The transaction was very smooth. Anthony was very helpful going thru the available options and financing choices. Anthony was very helpful going thru the available options and financing choices. More

by Tevorndran Verified Customer Verified Customer

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Today Was a Great Day! I always receive the best service at Sierra Honda of Monrovia. My service advisor, Yessi Perez, is truly a GEM! She always makes sure my 2017 Acco I always receive the best service at Sierra Honda of Monrovia. My service advisor, Yessi Perez, is truly a GEM! She always makes sure my 2017 Accord is in top-notch condition. It’s so inspiring to see a superstar like Yessi thriving in an industry often led by men. She’s incredibly helpful, knowledgeable, and friendly—and most importantly, she makes women feel safe, respected, and understood when it comes to car care. A huge shout-out to Mr. Howard as well. He consistently puts customers first and supports his entire team with professionalism and care. Chris "Breezy" Brown, who now works in both rentals and cashiering, is another standout. No matter his role, he provides amazing service with a smile. Recently, my 2017 Accord needed some work. Even though it’s in good shape, Yessi helped me see what might come up down the road, and I decided it was time. I also have to acknowledge Adam, who stepped up a few months ago when Yessi wasn’t in. I thought something major was wrong with my car and was ready to pay for diagnostics. Adam checked it out and instead found a loose battery cable—saving me money and stress. That’s integrity! Now, fast forward to June 21, 2025. Mr. Howard connected me with Ethan, who was an absolute blessing. He introduced me to Brandon in sales, and the experience only got better from there. Brandon was patient, knowledgeable, and never pressured me. He took the time to walk me through all the cars and their features. And the cherry on top? He’s from my hometown—DENA! After reviewing my credit, Brandon brought in his manager, Yousef, who asked for my thoughts on an EV. They showed me two beautiful options right there in the showroom. Yousef had such a warm and caring personality, and he treated me like family. His support of Brandon during the process meant everything. And then it happened—I fell in love with the 2025 Honda Prologue Touring in Nordic Forest. Brandon pulled it right out of the showroom doors. Wow—look at God! A dream come true. My last four cars have been Hondas, and I’ve always been treated right. I drove in on Friday with my 2017 Accord and left on Saturday with a sleek, head-turning 2025 EV. Even as Brandon was pulling the car out, another friendly face was helping him—turns out, he was the General Manager! We chatted, and I was thanked for being a loyal Honda customer. That meant a lot. Preston, another amazing team member, helped ensure the deal went smoothly, and Edgar in Finance was hilarious and incredibly thorough in explaining everything. I want to give a heartfelt thank you to my Sierra Honda of Monrovia family: Yessi, Chris, Mr. Howard, Ethan, Brandon, Yousef, Edgar, and Preston—THE BOSS! God blessed me the day I brought my car in for service, and now I’m thankful to have built such a strong relationship with the Sales Department too. If you’re looking to buy a car, go see my guy Brandon. You won’t regret it. Thank you, Sierra Honda of Monrovia—the real GOATS. Once you experience their service, you'll never go anywhere else. I even bring my 2023 Honda Accord here for service. Being a loyal Honda owner really does pay off. More

by mscocoredbone Verified Customer Verified Customer

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