Edson Trujillo | Page 12

INFINITI of South Bay responded

Thank you so much for taking the time to leave this positive review! Knowing that you consider us the best service center in Southern California is an amazing compliment! We appreciate your loyalty and trust in us to deliver a five-star experience with every visit. We are so grateful for your continued support, and we look forward to taking care of you and your Infiniti for many more years to come. Thank you again for being such a valued member of the INFINITI of South Bay family! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave a positive review! We’re glad to hear that Edson provided great service and that our team took care of everything for you. Our customers are our #1 priority, thank you for recognizing our hard work. It means a lot to know you were happy with your choice to trust us with your service needs. We truly appreciate you and look forward to taking care of you again in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Shandra! Thank you for this FIVE-STAR review! We’re really glad to hear that you had a good visit with us and that you plan to return for future service, especially since we’re not your closest dealership. That truly means a lot to us, thank you for making that drive! We’re also happy to know that our payment process made a difference for you. Providing a straightforward experience (without added fees) is part of our commitment to delivering the level of service you expect from a luxury brand. Thank you for choosing INFINITI of South Bay, and we look forward to seeing you again for your next service visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Danielle! Thank you for taking the time to leave this AWESOME review! I am happy to hear that Edson was AMAZING, he is always going above and beyond to ensure that our customers know which services they need. Thank you again for choosing INFINITI of South Bay, and we look forward to seeing you again for your next visit. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Blanca! We truly appreciate you taking the time to share your experience with us! Keeping you informed every step of the way is something we strive for, so it’s great to hear that the communication met your expectations. Edson’s knowledge really made a difference, and we’re glad he was able to support you throughout your visit. It means a lot to know you’d choose to come back, and we look forward to continuing to take great care of you and your vehicle in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! We’re glad that our team provided an accurate diagnosis, clear and helpful information, and kind answers to your questions. Taking the time to explain things and ensuring you feel informed is our number one priority. Thank you for recognizing our hard work. We truly appreciate your kind words and look forward to assisting you again in the future! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Davis! Thank you for taking the time to leave this review! We’re happy you received excellent service and enjoyed our coffee bar and clean facility. We appreciate your thoughts on the showroom as well, and we’re glad it still met your needs. Most of all, it’s wonderful to know our team was helpful and friendly throughout your visit. We truly appreciate you and look forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Jeanetta! Thank you for sharing your experience with us! We’re glad to hear that your visits with us are consistently positive. We also appreciate your suggestion regarding providing more detailed explanations for necessary car repairs. Clear communication and helping our customers understand the “why” behind each recommendation are important to us, and your feedback helps us continue improving. We look forward to making your future visits even better! Thank you for choosing INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to share your experience! We’re happy that your visits with us continue to be great and that Edson takes such good care of your car, keeping it in top-notch condition. It’s always our goal to provide an excellent service experience, and it’s wonderful to know that our efforts make a difference for you. We appreciate your continued trust and loyalty, and we look forward to welcoming you back for many more visits in the future! Don't forget to check our website for service deals and specials for next time! Carlos Robles Service Manager INFINITI of South Bay