Edson Trujillo | Page 13

INFINITI of South Bay responded

Thank you for this FIVE-STAR review! Edson has been getting a lot of love lately, and he is truly deserving. We’re thrilled to hear he kept you updated and on top of communication regarding your car’s status. He really is a valuable asset to our team, and it’s wonderful to know his dedication made such a positive impact on your visit. We appreciate your kind words and look forward to serving you again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this AWESOME review! We’re thrilled that our team was able to handle everything professionally and that you’re very satisfied with the service you received. We take pride in getting things done right, and it means a lot to know our hard work made a difference. Thank you for choosing INFINITI of South Bay. Don't forget to check back on our website for any service deals and specials for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for the wonderful review! We’re always happy to hear that Edson continues to deliver excellent service for you. It’s great to know you appreciated the freshly washed (and vacuumed!) car, and we love that the coffee stood out too! You’re absolutely right, the little things really do matter, and we’re glad they made a difference during your visit. We truly appreciate your continued trust and look forward to seeing you again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Sharon! Thank you so much for the luv and loyalty! We’re grateful that you continue to make the trip from Menifee to have your service done with us, that means more to us than you know. Knowing our team’s courtesy, helpfulness, and efficiency have kept you coming back without a single complaint makes us so proud. We truly appreciate you and look forward to taking great care of you and your vehicle for many more visits to come! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for taking the time to leave this review online! We’re glad your engine replacement was completed even faster than expected. Edson will be thrilled to know his proactive and professional communication made a positive difference throughout the process. Thank you for your kind words! We appreciate your trust in our team and look forward to taking care of you and your vehicle on future visits! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this review! We’re thrilled to hear that Edson and my team continue to earn your confidence. His knowledge and professionalism are qualities we truly value, and it means a lot that you recognize them. We appreciate you choosing us and look forward to taking care of your vehicle for many visits to come! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this awesome review! We’re happy to hear that your service was professional and completed on time. We’re glad the discount was helpful, and it’s wonderful to know you were pleased with both our team and the overall experience. Our customers are our #1 priority, thank you for recognizing all of our hard work! Your trust and willingness to recommend us truly mean a lot. We look forward to continuing to work with you and providing the same level of care and quality each time you visit. Thanks again for choosing INFINITI of South Bay! Make sure to check our website for service deals and specials for your next visit. Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you again for sharing your experience with us! We really appreciate your patience with the longer wait time, and we’re thrilled to hear that your advisor made the visit worthwhile. It’s wonderful to know he was accommodating, informative, and went the extra mile to make sure you were taken care of. Thanks again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Marcie! Thank you for the FIVE-STAR review! We’re happy to hear you had a positive experience. It’s wonderful that Edson took the time to really listen to your concerns and verify your previous repairs with Infiniti, attention to detail like that is something we take pride in. We appreciate your trust in us and are happy to know everything was in order. Looking forward to seeing you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your wonderful review! Edson will be thrilled to hear your kind words. We’re grateful for your loyalty and so glad our team has been able to support you, especially in those unique situations. We appreciate that you have chosen our service center due to the care and quality we strive to provide. We truly appreciate you and look forward to continuing to serve you! Carlos Robles Service Manager INFINITI of South Bay