Edson Trujillo | Page 23

INFINITI of South Bay responded

Thank you so much for this FIVE-STAR review, Rita! We're glad that Edson and our driver took great care of you. Providing a smooth and helpful experience, including your ride back and forth, is exactly what we aim for. We appreciate you choosing INFINITI of South Bay and look forward to seeing you again! Thanks again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for your honest and thoughtful review! We’re honored to be your go-to INFINITI dealership and truly appreciate your loyalty. While we understand pricing can be a concern, we’re glad to hear our knowledgeable team and quality service make the experience worthwhile. We’ll continue working hard to provide the best value and care every time you visit. Looking forward to seeing you again soon! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Mike! Thank you for this great review! We're so glad everything went smoothly and you had a positive experience with our team. It’s always our goal to provide friendly, efficient service and return your vehicle clean and ready to go. We appreciate you choosing Infiniti of South Bay and look forward to welcoming you back next time! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

What an awesome review! Thank you so much for your loyalty over the past 10 years, and your kind words about Edson. It’s special to have that kind of long-standing relationship, and we’re grateful you’ve trusted him (and us) with your vehicle for over a decade. Edson’s professionalism, consistency, and care for our customers truly make him an invaluable part of our team. We’re proud to have that kind of stability in our service department, and even more proud to serve customers like you. Thank you and we look forward to welcoming you back again! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for leaving this review about your service experience with us here at Infiniti of South Bay! We're glad to hear your recent visit was just as positive as your past experiences, consistency and clear communication are exactly what we strive for. Thank you for your loyalty and continued trust in us! We look forward to taking great care of you again at your next visit! Don't forget to check our website for service deals and specials next time you stop by. Thanks! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this GREAT review! I’m happy to hear Edson took such good care of you, he always greets our customers with a smile and prioritizes quick service. We're also glad you enjoyed the clean and comfortable environment; we work hard to make sure every part of your experience is a positive one. Thanks again for choosing Infiniti of South Bay. We look forward to seeing you next time! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Hi Jordan! Thank you so much for sharing your experience! I’m thrilled to hear that Edson took such great care of you and went above and beyond to make sure everything was handled just right. He truly takes pride in understanding exactly what our customers need. I'll be sure to pass along your kind words to him, it will mean a lot. Thank you again for trusting Infiniti of South Bay. We look forward to continuing to serve you with the same level of excellence on every visit! Don't forget to check back on our website for service deals and specials for the next time you stop by! Thank you, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this review! It truly means a lot to us that you had such a positive experience. We take great pride in delivering professional, excellent customer service, and it’s wonderful to know it made a difference for you. Thank you for trusting us and for being willing to recommend us to your friends and colleagues! Don't forget to check back on our website for service specials for your next visit. See you soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We’re glad you appreciated the efficiency, communication, and comfort we work hard to provide. Keeping you updated and making sure you’re comfortable while you wait is very important to us. It’s always our goal to make servicing your vehicle as easy and stress-free as possible. We look forward to welcoming you back again soon, and thank you for being part of the Infiniti of South Bay family! Thanks again, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you once again for your kind words and continued trust! It truly means a lot to all of us here, especially Edson, Andre, and myself, to know that your experiences have consistently been positive since 2021. We’re proud to have a team that’s always ready to step up, even on short notice, and take great care of you and your Q60. It’s customers like you who make what we do so rewarding. We look forward to seeing you again and continuing to provide the excellent service you deserve! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay