Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Edson Trujillo
Edson Trujillo | Page 62
Service Advisor
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
637 Reviews
637 Reviews
Write a ReviewEmployee Video
637 Reviews of Edson Trujillo
October 16, 2018
quality, service people are great here I went in to get 25000 mile servicing and also to turn my lease into a purchase. Both functions were accommodated as quickly as paperwork allows and t I went in to get 25000 mile servicing and also to turn my lease into a purchase. Both functions were accommodated as quickly as paperwork allows and the service wirter did me an additional favor as did the finance people.. This is my favorite facility for sales and services and this is my sixth lease in 22 years. Go here. More
by JJKEADY
Verified CustomerOther Employees Tagged: Mark Chapman, Erik Gonazlez, finance manager was also terrific
Helpful 
October 16, 2018
Excellent! I rate Infiniti Southbay five stars in part becuase my service person Edson Trujillo always offers the best possible service. He is knowledgable, frie I rate Infiniti Southbay five stars in part becuase my service person Edson Trujillo always offers the best possible service. He is knowledgable, friendly and willing to explain what service is needed. I have never experienced ANY upselling from him which is rare in this environment. The remolded facility is clean and modern. When an appointment is scheduled, the wait can sometimes be pretty long, however, the work in most instances is done same day. I purchased my car and have always brought it here for service and repair. I highly recommend SB Infinity to anyone looking for a good dealership/ service center.. More
by RRENCHIE
Other Employees Tagged: Wilson Chihuahua, Candice Roxas
October 15, 2018
No guidance given, appointment not honored, Well the Dodger game was in so that was a distraction for employees! My previous experience here was great! The person who assisted me acknowledged I Well the Dodger game was in so that was a distraction for employees! My previous experience here was great! The person who assisted me acknowledged I had an appt. but it still took over an hour. There was never a check in in progress like the last time. My car had multiple water spots and smelled in the inside when they brought me my car back! One sales gentleman assisted and had them fix that but I wish I would have gotten his name. I may not use this dealership service again, I’m undecided. It was marked that the in-cabin filter needed to be replaced and it was not even brought to my attention to see if I wanted it changed. Very disappointed in the service department. I was assisted by a different gentleman few months back... they need him back!! I believe his name was Wilson. More
by JONESGRAD
October 13, 2018
Good kob Very pleased with service. All reps were kind and efficient. I never have to ask for the service needed. They suggest what’s needed and provided it at Very pleased with service. All reps were kind and efficient. I never have to ask for the service needed. They suggest what’s needed and provided it at a fair price. I never even have to ask for a car wash. More
by DEELIBURD
Other Employees Tagged: Wilson Chihuahua, Thomas Moncayo, Candice Roxas, Ever Villalobos
October 10, 2018
Excellent Service Edison was great! He met me as soon as I pulled up and took care of everything. Whenever I come back I'll be asking for him. You need more like Edson! Edison was great! He met me as soon as I pulled up and took care of everything. Whenever I come back I'll be asking for him. You need more like Edson! More
by BETTISJA
October 09, 2018
Excellent The people were nice and receptive. Especially.'a service rep named Edison who attended to my services. I have no objection of any recommendation. Kee The people were nice and receptive. Especially.'a service rep named Edison who attended to my services. I have no objection of any recommendation. Keep on with the good work. More
by ALAMPTEY51
October 04, 2018
Consistent over-and-above service Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required on my vehicle and take care of my needs (i.e. loaner) with precision. Always nice to have someone you can rely on. More
by GONZ_90745
October 04, 2018
Replace noisy/faulty pulley system Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. In Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. Incredibly frustrating. Do NOT use Infinity of So Bay service. In fact, based on my experience thus far, I would not recommend Infinity of So Bay for a new or used car purchase either. More
by CHRIS RYAN
October 04, 2018
Oil change Edson is the bomb. Seriously. Has been taking care of my car for years. Always so nice and makes sure I have a loaner car Edson is the bomb. Seriously. Has been taking care of my car for years. Always so nice and makes sure I have a loaner car More
by MONIKA.ODEEGAN
October 02, 2018
Good experience Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 More
by ADMIN10
Other Employees Tagged: Candice Roxas
