Edson Trujillo | Page 92
Service Advisor
INFINITI of South Bay
2900 Pacific Coast Highway
Torrance, CA 90505
933 Reviews
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933 Reviews of Edson Trujillo
October 10, 2018
Excellent Service Edison was great! He met me as soon as I pulled up and took care of everything. Whenever I come back I'll be asking for him. You need more like Edson! Edison was great! He met me as soon as I pulled up and took care of everything. Whenever I come back I'll be asking for him. You need more like Edson! More
October 09, 2018
Excellent The people were nice and receptive. Especially.'a service rep named Edison who attended to my services. I have no objection of any recommendation. Kee The people were nice and receptive. Especially.'a service rep named Edison who attended to my services. I have no objection of any recommendation. Keep on with the good work. More
October 04, 2018
Replace noisy/faulty pulley system Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. In Fourth time visiting Infinity of So Bay for the same issue. And the issue is STILL not resolved. Each visit takes nearly a half day of my time. Incredibly frustrating. Do NOT use Infinity of So Bay service. In fact, based on my experience thus far, I would not recommend Infinity of So Bay for a new or used car purchase either. More
October 04, 2018
Consistent over-and-above service Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required Edson T is a great asset to this dealership. He always delivers with a professional service and awesome customer care. He forecast the work required on my vehicle and take care of my needs (i.e. loaner) with precision. Always nice to have someone you can rely on. More
October 02, 2018
Good experience Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 Helpful service and Candace goes out of the way to help you with your needs. Explain clearly what work was done with my Q 60 More
Other Employees Tagged: Candice Roxas
October 01, 2018
Service visist The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a The staff was pleasant and communicated issues effectively, however the wait was longer than the time it took to do the work. This would have been a 5 star had I been given a courtesy car to go about my day. Instead I spent hours asking how much longer. More
Other Employees Tagged: MJ Mendoza
October 01, 2018
Edson was so efficient! Took no time to get my tire pressure checked out. Even had the time to wash it! Thanks Edson!! your customer service was exceptional. Great Job! Took no time to get my tire pressure checked out. Even had the time to wash it! Thanks Edson!! your customer service was exceptional. Great Job! More
September 28, 2018
Edson saved me! We returned late Tuesday from a vacation. My car would not start. AAA jumped my car and said to go straight to the dealership. Edson came out as soon We returned late Tuesday from a vacation. My car would not start. AAA jumped my car and said to go straight to the dealership. Edson came out as soon as I drove up. He filled out the paperwork outside and said he would call. We were exhausted from a day of travel. We went on to dinner. Edson called with the report. We agreed to the services and that we would pick it up Wednesday afternoon.. All is well! More
September 26, 2018
AWESOME Excellent customer service !!! I would highly recommend using them for all your infiniti needs Edson was awesome he was attentive and honest about ha Excellent customer service !!! I would highly recommend using them for all your infiniti needs Edson was awesome he was attentive and honest about hat my car needed More

