Eduardo Chavez | Page 13

Eddie was great and fast as well! Highly recommend! This is my fourth purchase at Sun Toyota. Eddie was a fantastic person to work with and the entire crew was very helpful. I highly recommend This is my fourth purchase at Sun Toyota. Eddie was a fantastic person to work with and the entire crew was very helpful. I highly recommend More

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Above and beyond service Eddie and the Sun Toyota team have gone above and beyond in working with me through the process of purchasing my car. I feel very comfortable working Eddie and the Sun Toyota team have gone above and beyond in working with me through the process of purchasing my car. I feel very comfortable working with them, can reach out with any questions I have, and it is apparent that everything they do is with honesty and care. I am very confident in my decision to work with Sun Toyota and Eddie specifically. More

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Son First Car Like to give a shot out to Eddie Chavez for his excellent work and customer service for my sons first car and also would like to give a shot out to Ca Like to give a shot out to Eddie Chavez for his excellent work and customer service for my sons first car and also would like to give a shot out to Carlos Ruiz for his attention and follow up and excellent customer service as well with the car. . Thxs again both More

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Excellent Mr. Chávez treated me with a lot of kindness and knowledge in the product that he represents. We Provide Many Alternatives to Choose the Car thatMr. Mr. Chávez treated me with a lot of kindness and knowledge in the product that he represents. We Provide Many Alternatives to Choose the Car thatMr. Chávez treated me with a lot of kindness and knowledge in the product that he represents. We Provide Many Alternatives to Choose the Car that Contained Us and I Dedicate Extra Time for Us to Be Content With Our Decision. We visited other dealers and the deal was not very encouragin Contained Us and I Dedicate Extra Time for Us to Be Content With Our Decision. We visited other dealers and the deal was not very encouragin More

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Bitter sweet buying experience. I had to name my review Bitter Sweet since things started off a little bitter and ended up sweet since Eddie has finished the whole process by the del I had to name my review Bitter Sweet since things started off a little bitter and ended up sweet since Eddie has finished the whole process by the delivery. Mistakes were on either sides and goes as follows: Initially, the mistake as a buyer, I didn’t take a look at the car, I didn’t test drive but talked about final numbers and after test driving, I didn’t like the car. Mistake as a salesperson, I wasn’t asked what type of car I was looking for, wasn’t offered to test drive or look at the car and he didn’t have all the information or knowledge about the car I was looking at. After a disappointing first visit, I’ve decided to pursue my car buying attempt with another salesperson on Saturday, 4/26/19, everything was fine and met my expectations except it’d have been a bit better if he’d have communicated everything that we discussed regarding price, options and everything regarding the deal to Finance Manager, but apparently he didn’t. Next, Finance manager said my bank would highly recommend to add the extended warranty and my bank said it’s up to me to decide if I want to add extended warranty or not, so that creates a friction between me and finance manager while editing the purchase contract and redoing all the paperwork. Yes, it is a pain, but, if the communication was transparent and clear between salesperson and finance manager, we could’ve avoided that. On the day I was picking up the car, Wednesday, 5/1/19, early morning I received an email from internet sales manager for an incentive of $500 towards my purchase or lease. When asked if I can use it, finance manager didn’t like it and said he can’t make the decision. IF the deal has been finished on Saturday, WHY did I get the incentive that I cannot use? Why is there a disconnect in system that allowed to send an incentive to a customer who had already signed the paperwork? I did not ask for the incentive. I did not even contest or fight for that additional $500. But it was offered to me from Sun Toyota. At this point, both me and finance manager were out of patience and wanted to get it done only to realize I don’t have keys to the new car, not sure about the temporary tag. But, this is when Eduardo, relationship manager stepped in and completed the delivery process. This is ONLY the sweet part of my entire experience and I wasn’t even offered to hit the gong after my purchase. Thank you for everything and I hope to do business with Eduardo later in future. More

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3rd purchase I just purchased my third vehicle from Sun Toyota. This place is amazing, always going out of their way to Make the processes super easy and hassle fr I just purchased my third vehicle from Sun Toyota. This place is amazing, always going out of their way to Make the processes super easy and hassle free! More

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Excelente vendedor Nos dio la oportunidad de conocerlo mejor y nos ofreció varias alternativas sin prisa para obtener el vehiculo que necesitamos. Sin pensarlo lo recome Nos dio la oportunidad de conocerlo mejor y nos ofreció varias alternativas sin prisa para obtener el vehiculo que necesitamos. Sin pensarlo lo recomendaria con los ojos cerrados. More

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Great Service Excellent Service! Great personality, He treats costumers like family, very humble and took good care of us on the waiting time, Has a smile all the t Excellent Service! Great personality, He treats costumers like family, very humble and took good care of us on the waiting time, Has a smile all the time! He is Highly recomended!!! More

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Excelent! Great service! EDDIE was excelent great customer service, He look for the best deal for us and was very patient with my daughters that keep very acti Great service! EDDIE was excelent great customer service, He look for the best deal for us and was very patient with my daughters that keep very active. More

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Exceptional service It has been almost a year since I bought my car here. I still come to say hi to Eddie, he is always very helpful. Thank you Eddie and all the staff fo It has been almost a year since I bought my car here. I still come to say hi to Eddie, he is always very helpful. Thank you Eddie and all the staff for your exceptional service 😊 More

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