Eduardo Shoy

I’ve owned and leased BMW’s over 20 years with this dealership and have had only top notch service and professionalism throughout the entire process whether it’s a service appointment or a concern. You dealership and have had only top notch service and professionalism throughout the entire process whether it’s a service appointment or a concern. Your team follows through and it definitely shows! More

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If I had to use one word to describe my experience with this dealer it would be Outstanding!!! This is the first encounter and first car I purchased from this dealership and I would highly recommend them this dealer it would be Outstanding!!! This is the first encounter and first car I purchased from this dealership and I would highly recommend them to everyone. My circumstances are a little different since I am from out of state but I am amazed how exceptionally well I was treated by Joe & Eddie even though my car will not be serviced there or that I might not be a returning customer (I'm willing to bet that won't happen). This is my 31st car purchase and my 9th BMW and this has been one of, if not the best car buying experiences in the 58 years that I have been buying cars. Joe & Eddie are total professionals, customer focused, and a true pleasure to work with. I would be remiss if I failed to mention Daniella Amorando who was also very helpful in the purchase of this vehicle. Thank you all!!!!! More

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Eddy Shoy was great…Wonderful experience all the way from the day we stepped in till the delivery!! the day we stepped in till the delivery!! More

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Pristine service and communication throughout the entire process. Would recommend to first time and legacy BMW owners. process. Would recommend to first time and legacy BMW owners. More

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Eduardo was super nice and very helpful , the process was smooth, highly recommend this dealer ship. smooth, highly recommend this dealer ship. More

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My wife's car was totaled, hit as she sat at a light. Eduardo was our sales rep. When the other party's insurance check needed to clear, we needed another day(Bank rule). Eduardo and manager demanded t Eduardo was our sales rep. When the other party's insurance check needed to clear, we needed another day(Bank rule). Eduardo and manager demanded to see a pic of the check. We felt insulted. Never had a dealership ask me to prove I had a check before. However, I put a hold on a BMW my wife liked. Unfortunately, she found another vehicle with half the mileage and a warranty, which changed her mind. When I cancelled, Eduardo told me my money, $2000USD, was not refundable! I have since filed a dispute with my bank(freezes interest) and I spoke with another BMW supervisor by phone later. Still no refund. Await Chase pit bulls to do their thing. I have purchased many cars over the years. I have NEVER encountered people like this. Sticking with Mercedes. Also, this dealership does not let you take a vehicle home to try it, which I have never encountered either. Mercedes allows this(and even encouraged it). Avoid these people at all cost. More

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Eduardo was very knowledgeable and responsive. He was there for the entire purchasing of our new vehicle. Would definitely recommend him again. He was there for the entire purchasing of our new vehicle. Would definitely recommend him again. More

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I can’t say enough great things with Our experience at Bmw . From start to finish, Eduardo went above and beyond to make sure we got the perfect car for our needs. He was incredibly patient, kind, and tru Bmw . From start to finish, Eduardo went above and beyond to make sure we got the perfect car for our needs. He was incredibly patient, kind, and truly did everything in his power to make the process smooth and stress-free. Buying a car can be very stressful and overwhelming as it was as our search was for three months and things to Eduardo he couldn’t have made it more smoother. Things to their hard work, we drove off in a car. We absolutely love it checked off everything we needed and more we couldn’t be happier if you’re looking for a great salesman who genuinely cares about their customers and goes above and beyond to demonstrate how the car works and helps you set up And shows you all the extra features in your new BMW I 100% would recommend Eduardo thank you so much for everything! More

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We had the pleasure of working with Eddie during our recent trip to BMW of Allentown, and I couldn’t be more impressed. From the moment we arrived Eddie was incredibly polite and professional, creating recent trip to BMW of Allentown, and I couldn’t be more impressed. From the moment we arrived Eddie was incredibly polite and professional, creating a welcoming and stress-free environment. He was not only knowledgeable about the cars but also flexible with our needs and schedule, making sure everything fit to our timeline. It was clear he genuinely cared and went behind to ensure we had all the information we needed. If you’re looking for an outstanding experience, I highly recommend Eddie! More

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I cannot say enough about my salesperson Eddie! ! He not only made it possible to get me out of my lease without too much of a loss he also got me into a brand new X3 Which I absolutely love...Eddie ! He not only made it possible to get me out of my lease without too much of a loss he also got me into a brand new X3 Which I absolutely love...Eddie went above and beyond To help me out during this sale experience, and even gave me much more assistance after the sale in setting up my new vehicle i am 70 years old and basically old school.. Eddie guided me and set up my vehicle so even I can understand it..... I cannot say enough about this young man, his professionalism, politeness And attitude made this overall experience for my wife and myself exceptional.. I will definitely be passing Eddie's name along to all of my friends out there as well as your dealership due to the way i was taking care of by my salesman eddie.. More

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