Edward Bijou

I would have like a faster more personal service due to the car being only a week old. Not the wait your turn attitude. My wife had to work early afternoon. My decision to purchase was based on perceived L the car being only a week old. Not the wait your turn attitude. My wife had to work early afternoon. My decision to purchase was based on perceived Lexus quality and my dealer expectations in the handling of an any warranty covered problems. I’m not so sure of a second purchase. Maybe, maybe not. More

by mfasenmyer Verified Customer Verified Customer

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We had an excellent experience with Lexus of Arlington dealership and Edward was very professional! Thank you dealership and Edward was very professional! Thank you More

by tamara.dordevic81 Verified Customer Verified Customer

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Eddie and everyone was excellent! !!!! I would recommend others to your dealership in the future. !!!! I would recommend others to your dealership in the future. More

by rdivir1 Verified Customer Verified Customer

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Jeff , sales associate delivered the expectations were looking for this purchase . He followed up with sense of urgency about my questions looking for this purchase . He followed up with sense of urgency about my questions More

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The setting was very posh. I was helped right away and the salesman was very knowledgeable and professional. I was helped right away and the salesman was very knowledgeable and professional. More

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Service, attention to detail and overall experience was truly exceptional. I would come back in the future. truly exceptional. I would come back in the future. More

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I recently bought a pre-owned Infinti at Lexus of Arlington.The entire experience was smooth with zero issue what’s so ever from start to finish. Eddy was friendly, transparent and helpful through ou Arlington.The entire experience was smooth with zero issue what’s so ever from start to finish. Eddy was friendly, transparent and helpful through out the entire process. Chris in finance department was great too. More

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I was sold a defected Jaguar F Pace. Battery is dead. Not sure, if i am always going to experience this problem in the future. Dealership told me this car passed all inspections and is i Battery is dead. Not sure, if i am always going to experience this problem in the future. Dealership told me this car passed all inspections and is in perfect conditions. Turns out, hours after purchase i had to send the car to be repair. Instead of enjoying my new purchase i now have to wait weeks to get this issue hopefully fixed. Requested to return this Jaguar back to the dealership. Dealership will not accept a return. I dont recommend doing business with Lexus of Arlington Heights. More

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Had a great experience with Eddie who went out of his way to make sure all went well. to make sure all went well. More

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We are very pleased! As a first-time Lexus car-shopper/buyer, we weren’t quite sure what to expect. Eddy quickly became our partner as we explored a couple different veh As a first-time Lexus car-shopper/buyer, we weren’t quite sure what to expect. Eddy quickly became our partner as we explored a couple different vehicles and eventually purchased the NX. Eddy never pushed us toward something we didn’t want, nor did he rush us through the process. We were impressed with his friendliness and appreciative of his understanding of our situation. He followed through on everything he said he would do and, in the end, we ended up with the right vehicle - at a fair price. He was efficient and extremely thorough in explaining all the wonderful features that came with our SUV. He sure knows the product - inside and out - and we are happy that we had such a pleasant experience working together to get a vehicle that we hope to have for many years to come. With thanks to Eddy, we are happy to be a Lexus owner and look forward to seeing him now and then when we stop in for a car wash! We highly recommend Eddy at Lexus of Arlington! More

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