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Edward Porter
Edward Porter at Russ Darrow Kia of Wauwatosa

Edward Porter

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.6
38 Reviews
4.6

38 Reviews

Write a Review

39 Reviews of Edward Porter

June 21, 2025

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Employee Rating

Joe Towers was my salesman and he was fabulous and I would’ve never bought a car from anybody else More

by brunner4106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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June 14, 2025

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Employee Rating

You guys are very nice and respectful and very informative and get the job I was in and out More

by ANTHONYSTEINLE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo, Duraymus Waddy-Love

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Jun 14, 2025

Russ Darrow Kia of Wauwatosa responded

Here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

June 13, 2025

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Employee Rating

Horrible. He kept calling me hon/ darling. Repair -warranty then rodent & $4000. Used insurance-nasty. More

by DEBBIELANDERS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 16, 2025

Russ Darrow Kia of Wauwatosa responded

Debbie, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

June 12, 2025

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Employee Rating

At Russ Darrow the service people are very good about being on time, telling customers about upcoming car maintenance and are polite. More

by RLOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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Jun 12, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

June 12, 2025

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Employee Rating

I love coming to this dealership they're very friendly I'm on my third Kia and I think when I'm done with this one I'll be back for another one More

by MARTINHOLLEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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Jun 12, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

June 09, 2025

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Employee Rating

Got things done quickly, efficiently and kept up to date on the service. All love! More

by sillyhannah50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer

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Jun 09, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

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Employee Rating

Loved the service follow up from texts and phone calls. The service team was quick to get me in for my oil change. More

by DONALDJACOBJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Russ Darrow Kia of Wauwatosa responded

Donald, thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

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Employee Rating

The staff was Nice friendly and fast. Everything was easy and efficient and they had snacks More

by faithboogie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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Jun 04, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

June 04, 2025

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Employee Rating

Rip off their customers one this next week that, not doing what's right, never coming back More

by KGAMES125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Athanasios Almouti, Ajmal Taujoo , Not sure of names

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Jun 08, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Edward made my experience hassle free. I will recommend my friends and family to come here for their next service. More

by M.montalvo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

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