Edward Simeon | Page 7

Battery Replacement I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last vis I always enjoy my interactions at DCH Lexus of SB. Everyone is courteous and wanting to provide excellent service at a reasonable price. This last visit, I worked with Edward because Derek was not available. Both are exceedingly helpful. The battery replacement was done quickly and my car delivered back to me so clean. I'm happy! More

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I always get good service at Lexus of Santa Barbara. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. Edward is my favorite and most helpful service guy. We service both my 4 year old ES 350 and my wife's 10 year old RX 350 there. More

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Service experience Excellent service as always, they drove a loaner to my house all the way to Pismo Beach, repaired my car and dropped my car back washed and a full tan Excellent service as always, they drove a loaner to my house all the way to Pismo Beach, repaired my car and dropped my car back washed and a full tank of gas! Excellent service and leadership will highly recommend! More

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On top of it DCH Lexus of Santa Barbara is the best dealership I have ever worked with. They are fast, efficient and friendly. I just came in for a routine servi DCH Lexus of Santa Barbara is the best dealership I have ever worked with. They are fast, efficient and friendly. I just came in for a routine service and mentioned that the automatic door unlock was not working well. They diagnosed the problem and also discovered a clicking noise with the air conditioner that were warranty covered. Edward Simeon got the pre-approvals necessary, got me a loaner car and accommodated my schedule. Top notch. More

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excellent service As usual the best service team in town .Love to work with Ed Simeon excellent person to work with .He called me when the car was ready I have been w As usual the best service team in town .Love to work with Ed Simeon excellent person to work with .He called me when the car was ready I have been working with him for long time and will only deal with him More

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Satisfied customer This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arr This is the second time Edward helped us. First was with a recall on my LX470 and then with this unexpected repair when we were on holiday. Edward arranged everything including a rental car which made it possible to keep an appointment we had in SLO. I believe he went above and beyond what was expected. More

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Great service Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisf Great service. Great people. Prompt. Always hospitable, informative. They are attentive to detail. Seems like they always go that extra mile to satisfy your needs and solve your problems. More

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Ed was excellent with his customer service! I highly recomme I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was I was very busy at work and got a serious flat tire. I brought it in and Ed did everything he could to take care of me on a Saturday afternoon! He was able to locate a special tire for my Lexus and have it delivered. Plus he arranged a loaner car so that I could go to work and return when my car was ready. He did everything to make my visit at DCH Lexus Santa Barbara an excellent experience. I sincerely appreciate his attention to all the details to get me back in my car in a very short turnaround time so I could continue working on a high profile event all weekend. Thank you Ed and Santa Barbara Lexus!! More

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Service Very pleasant very curtious explained what my vehicle needed at the time of service he had my loaner car out for out in no time very pleased of this s Very pleasant very curtious explained what my vehicle needed at the time of service he had my loaner car out for out in no time very pleased of this service . More

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WOMEN BEWARE OF SERVICE AT THE SANTA BARBARA LEXUS DEALER WOMEN BEWARE!! of the Santa Barbara Lexus Service department. These guys lie cheat and steal. They told my wife that she needed front end work on her WOMEN BEWARE!! of the Santa Barbara Lexus Service department. These guys lie cheat and steal. They told my wife that she needed front end work on her Lexus. The car only has 41000 miles on it and yet they told her she needed $1000-$1500 front work. Fortunately my wife had me to consult with. I said no way the car needs that work. They are lying! Lets have my friends at the tire store look at your friend end. They had 2 expert professional mechanics look at the front end and I was right. Her front end is fine. WOMEN are known prey for car dealers. Too bad there is one or two dishonest mechanics out there that make the whole dealer look bad. I doubt I will ever return to the Santa Barbara Lexus dealership again. More

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