Edward Simeon | Page 8

Amazing Service! We purchased our LX470 at the Oxnard, CA dealership and it was serviced with such caring hands by Phuong Pham that upon Phuong's move to Santa Barbara We purchased our LX470 at the Oxnard, CA dealership and it was serviced with such caring hands by Phuong Pham that upon Phuong's move to Santa Barbara - we did likewise and were rewarded with the absolute best service we have ever received at any dealership. Over the years, we had previously used (Jaguar/Ford Mustang/Mercedes Benz/Cadillac/Acura/ and now Lexus dealership service). Our immediate family have all become permanent Lexus car owners - because of the Lexus service. I should point out that Phuong, and I might also mention Edward Simeon, are the reasons for our remaining loyal Lexus customers. They are so good at their service knowledge and personalized customer care that we are afraid they may be eventually promoted to a management position - outside of Santa Barbara. Both are deserving of special recognition by management. More

Report | Print

Service person was great but when car was returned after basic service, the car vibrated at high speeds and had to be returned to dealer person was great but when car was returned after basic service, the car vibrated at high speeds and had to be returned to dealer More

Report | Print

Great consistent service The staff is friendly, helpful and eager to please customers. Service is always timely and efficient. Everything a good dealership should be for takin The staff is friendly, helpful and eager to please customers. Service is always timely and efficient. Everything a good dealership should be for taking car of your valuable asset, namely your car. More

Report | Print

terrific experience Amazing experience .Tina Flores was so helpful and a delight to work with. She answered all my questions and concerns. The entire process was so easy Amazing experience .Tina Flores was so helpful and a delight to work with. She answered all my questions and concerns. The entire process was so easy. This is third car I have purchased from them . This dealership is the ultimate. Service is great. Too More

Report | Print

Edward Simeon I have had the pleasure of dealing with Edward Simeon in the service department for a number of years. He is knowledgeable, helpful, and honest. He I have had the pleasure of dealing with Edward Simeon in the service department for a number of years. He is knowledgeable, helpful, and honest. He exemplifies what customer service is about. More

Report | Print

Santa Barbara Lexus Bought a 2017 RX 350. My previous Lexus was a 460 LS. I arrived at Santa Barbara Lexus thinking that I would buy the 570 SUV or another LS. Through Bought a 2017 RX 350. My previous Lexus was a 460 LS. I arrived at Santa Barbara Lexus thinking that I would buy the 570 SUV or another LS. Through Glauco Pergolizzi's expert guidance we instead bought the RX 350. We are very happy with the car and with the service we received. I have visited the dealership in the past for service. Edward Simeon has been my service rep. He is excellent. Very knowledgeable and honest!! More

Report | Print

Superb Experience every time These guys are my go to guys when I need service for my Lexus. My service rep Phuong has always been there for me. He's fair and honest. The dealershi These guys are my go to guys when I need service for my Lexus. My service rep Phuong has always been there for me. He's fair and honest. The dealership overall is outstanding. When Phuong is not there, I'm not worried. Edward or Derek has always filled in without a hiccup. Don't hesitate to use this service department if your Lexus needs anything. More

Report | Print

Maintenance checks The staff has been very attentive and most helpful every time I visit. It's the best car dealership in town. It's full service and I enjoy all of the The staff has been very attentive and most helpful every time I visit. It's the best car dealership in town. It's full service and I enjoy all of the amenities and accommodations they offer. More

Report | Print

Amazing Service and People !! I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and I was so happy with the level of service I received from the people at Lexus of Santa Barbara. Michael Lampkin was the primary person helping me and I have never felt more taken care of. Everyone was extremely accommodating and nice and they went above and beyond to make my experience wonderful.Special thanks to Jeff Kennedy, Steve Garcia and George Yazbek for making this deal possible. I would highly recommend this dealership and Michael in particular to all my friends and family! More

Report | Print

No high pressure tactics It was a seamless experience from start to finish. I was comfortable with the legitimacy of the dealership's business practices and the professionali It was a seamless experience from start to finish. I was comfortable with the legitimacy of the dealership's business practices and the professionalism of their sales process. I left there with my new RX350! More

Report | Print