Edward Trujillo | Page 7

Bought Certified CTS, Flash Drive to play music huge selling factor wife's Acura TL has the feature. Salesman assured me the car did have the feature, played a huge selling game. Only next day when I we selling factor wife's Acura TL has the feature. Salesman assured me the car did have the feature, played a huge selling game. Only next day when I went to pick up the adapter did I discover that was not the case. Should have sold this car back and went to Acura so much more professional and NO BS sales games.Be careful at this dealership. In addition, I am not sure why anyone would want a high end car that does not tell you who is singing a song or album name when you pop in a CD, heck my 2010 F150 has that feature. Cadillac has completely miss the technology boat...high end speakers and VERY LOW END stereo in these cars. Don't buy in you can do better at Acura on price and technology, in addition sales team takes pride in knowing their product and developing long term business relations, much more professional group to deal with. More

Helpful 3

Report | Print

I have consistently had outstanding customer service at Ed Morse Cadillac of Tampa in Florida. I always get straight-forward and knowledgable help from everyone. Ed Morse Cadillac of Tampa in Florida. I always get straight-forward and knowledgable help from everyone. More

Helpful 0

Report | Print

Mr. Trujillo was very professional, knowledgeable, informative and courteous through out the entire process. This is my wife's first Cadillac, after several infiniti's, so far she is enjoying her SRX informative and courteous through out the entire process. This is my wife's first Cadillac, after several infiniti's, so far she is enjoying her SRX very much. I would not hesitate to recommend Ed Morse of Tampa & Mr. Trujillo. The Ed Morse Dealership on Causeway in Brandon is more convenient for us, I am hoping their service is of the same quality we feel the Tampa location would offer. More

Helpful 0

Report | Print

My husband and I and our daughter, also a few friends have bought cadillac's from this dealership and ed trujillo for many years (about 4 cadillac's )the dealership along with eddie have always given us have bought cadillac's from this dealership and ed trujillo for many years (about 4 cadillac's )the dealership along with eddie have always given us friendly, prompt and reliable service. the service department has always given quality service ,and we have had and will continue to have and overall great experience with ed morse cadillac. More

Helpful 0

Report | Print

To date we have purchased 10 of 11 Cadillacs' from Ed Morse. Eight of those from our sales consultant Ed Truijo. We find that his concern, attention to what we want,his candor, honesty, and follow up is Morse. Eight of those from our sales consultant Ed Truijo. We find that his concern, attention to what we want,his candor, honesty, and follow up is above reproach. He listens to the customer and does his utmost to match the vehicle to the customer, thus we have never been disappointed in our selection, which I believe is evident as to the number of vehicles we have purchased. He is always available, within reason to answer any questions a buyer may have. Ed Morse has put together a team of professionals, from management, finance, and body repair that are unmatched to any other dealership. The service department from the service writers, the service manager and technicians are friendly, willing to resolve any problem, (the first time) so that one does not have to return again and again to solve the problem. We would certainly promote and advise anyone who wants to purchase a vehicle, be it new or pre-owned to this dealership. More

Helpful 0

Report | Print

The confidence and expertise with Ed Trujillo was phenomenal. He was so confident in his choice of a vehicle that had been shipped for me, he put my license plate on the vehicle before the contract phenomenal. He was so confident in his choice of a vehicle that had been shipped for me, he put my license plate on the vehicle before the contract was consummated. It was exactly what I wanted down to the smallest details. Ed Trujillo is a definite asset to your organization. Keep up the good work. Another satisfied customer. More

Helpful 0

Report | Print

Ed Trujillo and Ed Morse Cadillac are wonderful to deal with. Also, the service department. We are so priviliged to have Mr. Trujillo as our salesperson and he has sold us several cars during these past with. Also, the service department. We are so priviliged to have Mr. Trujillo as our salesperson and he has sold us several cars during these past years. In fact, we just bought a new one and we have bought used ones before also from him. Thank you so much for having the opportunity to give him and them an A-1 rating....because they deserve it! From Richard and Dorinda Davison, Tampa, Florida, More

Helpful 0

Report | Print