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Edward aka FRED Pierce III
Edward aka FRED Pierce III at Key Chevrolet GMC of Newport

Edward aka FRED Pierce III | Page 3

Service Advisor

Key Chevrolet GMC of Newport

320 John Stark Highway
Newport, NH 03773

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Edward aka FRED Pierce III

June 04, 2026

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Employee Rating

Service appointment went well, work was completed in the time estimated when I brought the vehicle in More

by RGILES3944
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

Key Chevrolet GMC of Newport responded

We’re thrilled to hear your service visit went smoothly and Edward aka FRED and our team completed the work on your Chevrolet within the estimated time. Thank you for sharing your feedback. We look forward to assisting you again. Experience the Key Difference

June 02, 2026

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Always prompt, courteous, and thorough, and quick. Very good service. Will definitely be back next time More

by RCUDDIHY
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 02, 2026

Key Chevrolet GMC of Newport responded

We appreciate you highlighting how efficiently and courteously our team took care of your GMC Yukon. Edward aka FRED and our staff value your feedback and look forward to your next visit. Experience the Key Difference

May 31, 2026

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I was broke down in Claremont and when my wife called Fred and Josh, they were ready for me with a Excellent loaner for the week that it would take to fix the issue! More

by marcus626
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Armstrong

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May 31, 2026

Key Chevrolet GMC of Newport responded

It’s great to hear Edward aka FRED could provide a loaner vehicle while we handled your GMC Yukon’s issue. We’re glad we could assist after your breakdown in Claremont and appreciate you sharing your experience. Let us know if you need assistance again. Experience the Key Difference

May 29, 2026

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Employee Rating

Excellent dealership. Service is always fast and efficient. Fred is awesome. Always informative and pleasant. Great place to bring car for service. More

by DCAPUA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Key Chevrolet GMC of Newport responded

Delighted to hear your Buick Envision service was handled quickly and effectively. Edward aka FRED appreciates your comments on his informative and pleasant assistance. We’re grateful you choose us for your vehicle’s care. Experience the Key Difference

May 29, 2026

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Employee Rating

Fred and Josh were awsome. They were very helpful. Truck runs great now. Thank you very much More

by JDROBERTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Armstrong, Andrew Brown, Tyler Couitt, Alex aka Fudd McNeel, Brandon Niemczyk, John Roth, Caleb Valliere, Brian Garrett

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May 29, 2026

Key Chevrolet GMC of Newport responded

We’re pleased that Edward (Fred) and our team were so helpful, and that your Chevrolet is performing well now. Thank you for sharing your experience and trusting us with your vehicle. Experience the Key Difference

May 28, 2026

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Employee Rating

Helpful, don’t try to sell you services not needed but give you the available options so that a decision can be reached. More

by DACAPUA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kameron Gibbs

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May 29, 2026

Key Chevrolet GMC of Newport responded

We appreciate you sharing your experience. It’s great to know our service team offered clear options for your Buick Envision. We’ll pass your kind words along to Edward aka FRED. Experience the Key Difference

May 25, 2026

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Employee Rating

I have had nothing but positive experiences with this dealership Very polite and helpful When I need work done quickly they are willing to help More

by MATTGALLIENHFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Ethan Weinstein, Justin Armstrong, Alex aka Fudd McNeel, John Roth, Caleb Valliere, Brian Garrett

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May 25, 2026

Key Chevrolet GMC of Newport responded

It’s wonderful to know that you consistently find our team polite and helpful. We’re glad we could assist you promptly whenever your GMC 2500 needs service. Thank you for your five-star review and for trusting us with your vehicle. Experience the Key Difference

May 24, 2026

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Employee Rating

Great service and prompt Very friendly and professional would highly recommend this dealership Thank you More

by dmbean67
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2026

Key Chevrolet GMC of Newport responded

It’s wonderful to know you found our team prompt and professional. Thank you for recommending us after your GMC Acadia service. We look forward to helping you with any future needs. Experience the Key Difference

May 24, 2026

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Always professional, I've never had a bad experience working with Josh or Fred. The techs are through and attentive to details. A independent shop feel with highly skilled staff. More

by APSARASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Alex aka Fudd McNeel

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May 24, 2026

Key Chevrolet GMC of Newport responded

We’re delighted to hear Joshua and Edward aka FRED provided a professional experience. We’re glad our techs’ attention to detail and shop-like atmosphere met your expectations. Thank you for trusting us with your Ram, and we look forward to your next visit. Experience the Key Difference

May 24, 2026

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Employee Rating

Fred is a rock star when it comes to technical knowledge and truly caring about the customer. Make sure he never leaves! More

by smarshall3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick

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May 24, 2026

Key Chevrolet GMC of Newport responded

It’s fantastic to hear that Edward aka FRED impressed you with his technical knowledge and genuine care during your GMC Sierra 1500 service. He’ll be thrilled to know his efforts made a difference. Please let us know whenever you need further assistance. Experience the Key Difference

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