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Edward aka FRED Pierce III
Edward aka FRED Pierce III at Key Chevrolet GMC of Newport

Edward aka FRED Pierce III | Page 4

Service Advisor

Key Chevrolet GMC of Newport

320 John Stark Highway
Newport, NH 03773

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Edward aka FRED Pierce III

June 13, 2026

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Employee Rating

Fred was amazing and very accommodating even before the shop was open just so I can have a loaner so I can go to work. The service department was very quick in getting my car fixed and returned to me. Than More

by SUZIEQ_982
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 13, 2026

Key Chevrolet GMC of Newport responded

Thank you for sharing your experience with Edward aka FRED and our service team. We’re glad we could arrange a loaner early so you could keep moving, and that your Chevrolet Blazer was repaired promptly. We appreciate your trust and look forward to helping you again. Experience the Key Difference

June 11, 2026

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Employee Rating

Fred Pierce is a true professional and extremely helpful. Would highly recommend. Thanks for the help. More

by ST
Recommend Dealer
Yes
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Jun 11, 2026

Key Chevrolet GMC of Newport responded

We’re glad Edward was so helpful during your GMC service. Thank you for the recommendation and the five-star rating. We look forward to assisting you again. Experience the Key Difference

June 11, 2026

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Part arrived as promised. In and out on time at the estimated price. All good! More

by DOWSNOWBIRD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Key Chevrolet GMC of Newport responded

We’re glad your Chevrolet Bolt EV part arrived on time and that your service was completed at the estimated cost. Thank you for sharing this experience and we look forward to assisting you again. Experience the Key Difference

June 10, 2026

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Employee Rating

great customer service, Fred is always very helpful with all of our needs and takes care of us! More

by BOOMER9002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Armstrong, Andrew Brown, Tyler Couitt, Alex aka Fudd McNeel, Brandon Niemczyk, John Roth, Caleb Valliere, Brian Garrett

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Jun 10, 2026

Key Chevrolet GMC of Newport responded

It’s wonderful to hear that our team delivered great customer service. Edward aka FRED is glad to help with all of your needs and looks forward to supporting you again. Experience the Key Difference

June 08, 2026

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Employee Rating

Fred the service writer made it easy from the start. Work began on time and finished in the amount expected. Josh Patrick the service manager is a stand up guy. Knowledgeable, easy to talk to. Tech did More

by LINDALOU3158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick

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Jun 08, 2026

Key Chevrolet GMC of Newport responded

Thanks for highlighting Edward aka FRED’s seamless coordination from start to finish and Joshua’s expertise and approachability. We’re pleased that your Chevrolet Trailblazer received prompt attention and quality workmanship. We appreciate your continued trust in our service team. Experience the Key Difference

June 07, 2026

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Employee Rating

The team was Fast and professional. They listened to my concerns and made necessary actions More

by AMYANDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Justin Armstrong, Andrew Brown, Tyler Couitt, Alex aka Fudd McNeel, Brandon Niemczyk, John Roth, Caleb Valliere, Brian Garrett

Print
Jun 07, 2026

Key Chevrolet GMC of Newport responded

It’s great to hear our crew acted swiftly and professionally, listening to your concerns and taking action. We appreciate you trusting us with your GMC Canyon service. Thank you for the perfect rating! Experience the Key Difference

June 06, 2026

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Employee Rating

Good communication, but odd that the filters were so dirty and clogged considering I bring my truck to you every 6,000 miles for service. I do not appreciate the credit card fee. I am considering br More

by scott.apgar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2026

Key Chevrolet GMC of Newport responded

Thank you for your feedback, Scott. Please don't hesitate to reach out to us directly to discuss your concerns. We sincerely appreciate your business and hope you will give us another opportunity to serve you. Experience the Key Difference

June 05, 2026

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Employee Rating

Great service. Great professional staff Great service. Great professional staff Great service. Great professional staff More

by DARIOUS500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Patrick, Kameron Gibbs

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Jun 06, 2026

Key Chevrolet GMC of Newport responded

Hello, thank you for recognizing our professional team and great service. We’re glad your Chevrolet Spark received the care it deserved. Please reach out anytime you need assistance. Experience the Key Difference

June 05, 2026

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Employee Rating

Quick price right professional never a bad appointment in over 10years! All good,,recommended to all More

by GEBLOOD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 05, 2026

Key Chevrolet GMC of Newport responded

Thank you for trusting our team with your Chevrolet needs over the past 10 years. We’re glad our quick, accurate pricing and professional service have met your expectations, and we appreciate your recommendation. Experience the Key Difference

June 05, 2026

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Employee Rating

Fred, Josh and the young lady, you all are so great and understanding. Please never change. Fred I usually get you for the assistance and you take the time to show me and explain everything thank you aga More

by heidi.s.carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 05, 2026

Key Chevrolet GMC of Newport responded

We appreciate you highlighting the support from Edward aka FRED and our team while working on your Chevrolet Traverse. Your kind words inspire us to maintain clear explanations and understanding service. Thank you for sharing your experience. Experience the Key Difference

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