Edwin Chan | Page 2

This dealership not only stole money from me by selling me a fake warranty, they proceeded to lie straight to my face and say that the warranty is through GM. The warranty is through assurance and they don me a fake warranty, they proceeded to lie straight to my face and say that the warranty is through GM. The warranty is through assurance and they don’t cover anything diesel. They knew exactly what they were doing when they sold me the warranty after bringing it to their attention that it does not cover anything on a diesel warranty they are still selling this warranty hole as a diesel warranty and assurance does not I repeat does not cover anything diesel related. This dealership is a total rip off they lie to you and they make you pay $3000 to have bolts put in your catalytic converter that GM did incorrectly in the first place. I bought a 2023 high country truck from them and it has been in the shop nine times. I’ve had them had to rebuild my transmission replace a radiator. I’ve had three battery swaps and a handful of electrical issues. At no point did they offer me a rental nothing. This is the worst dealership I have ever been to. Do yourself a favor drive to Grapevine and ask for any other person there. But especially Eric Watson. More

by Meghan Robinson Verified Customer Verified Customer

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Awesome service car was ready when they said it would be read and Kyle was a great communicator read and Kyle was a great communicator More

by deb1art Verified Customer Verified Customer

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Always good experience Edwin was great. Wait time was less than expected. Overall great time. Wait time was less than expected. Overall great time. More

by jlsides Verified Customer Verified Customer

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It took too long to get a, really about my warranty. I was not consulted about price before service. You changed your texting tool without telling your customers. Poor, poor service. I was not consulted about price before service. You changed your texting tool without telling your customers. Poor, poor service. More

by Dangtex Verified Customer Verified Customer

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Very competent. I'm pleased with their work - good communication skills. Friendly staff and comfortable waiting area. I'm pleased with their work - good communication skills. Friendly staff and comfortable waiting area. More

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Very pleased with everyone, great experience, from Brandon to the service technicians. I would recommend Tom Clark to anyone. Brandon to the service technicians. I would recommend Tom Clark to anyone. More

by bradshelton Verified Customer Verified Customer

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This is a great dealership! One bought 3 new cars in the last 5 years and I’ve really enjoyed doing business with them! I dealt withwith Scotty, Michael and Don did the closing! One bought 3 new cars in the last 5 years and I’ve really enjoyed doing business with them! I dealt withwith Scotty, Michael and Don did the closing! They were fantastic and made sure I understood everything! You can’t go wrong buying a car here! And Edwin in service is a rock star! Very knowledgeable and thorough! More

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Edwin was great - Tom Clark Dealership and GMC are unacceptable. I will never recommend the dealership or the product to anyone. unacceptable. I will never recommend the dealership or the product to anyone. More

by CARRIONJENNY Verified Customer Verified Customer

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Thanks to Mr. Edwin, he gave me good attention as he treats me kindly every time, and through this message I thank him again. Edwin, he gave me good attention as he treats me kindly every time, and through this message I thank him again. More

by ARMANDODENCO Verified Customer Verified Customer

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As always, the service department takes care of you. Very professional, great service and not too long of a wait. Very professional, great service and not too long of a wait. More

by freck22 Verified Customer Verified Customer

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