Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 39

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
391 Reviews
4.8

391 Reviews

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391 Reviews of Edwin Chan

August 25, 2023

Dealership Rating
Employee Rating

Service was quick and easy. They were finished faster then they said they would be. More

by krukedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Whaley, Brandon Stolp, Jarrett Abel , Tammy Brooks, Sheldon Jeffcoat

Aug 28, 2023

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

Dealership Rating
Employee Rating

They always take care of my needs promptly and are always pleasant to talk with. I feel the waiting area is very comfortable. More

by FISHHOOK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taylor , Samantha Oliphant in Service. 5 stars. Very pleasant and professional.

Aug 28, 2023

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

Dealership Rating
Employee Rating

Wonderful. courteous service I have experienced every time I take my vehicle in for checkups More

by CRIDENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 25, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write about your experience with us! At James Wood Buick GMC Denton, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

Dealership Rating
Employee Rating

Pleasant staff, and the service time was not more than I was told when I arrived. More

by SCOTTJOHNSTON0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 25, 2023

Tom Clark Auto Park responded

We appreciate you for letting others know about your experience, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

Dealership Rating
Employee Rating

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Spivey

Aug 22, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

Dealership Rating
Employee Rating

Very good to me, I had a good experience and I like that service center More

by rich.meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 22, 2023

Tom Clark Auto Park responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

Dealership Rating
Employee Rating

Professional staff always friendly and reliable. Excellent Car Wash and inside vacuum. Timely and no surpro More

by Reggie03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 21, 2023

Tom Clark Auto Park responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2023

Dealership Rating
Employee Rating

Service Advisor, Samantha, was very professional with a great attitude! Will return for her help in the future’ More

by RANGER43DOUG
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 21, 2023

Tom Clark Auto Park responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

Dealership Rating
Employee Rating

Great service from James Wood Cadillac. Always quick and courteous whenever I need an oil change. More

by JCMANSIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 21, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

Dealership Rating
Employee Rating

Had a very good experience getting vehicle serviced. Everyone on staff is professional, friendly & most helpful. More

by carolloe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Aug 18, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

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