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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 39

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
417 Reviews
4.8

417 Reviews

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417 Reviews of Edwin Chan

September 09, 2023

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Employee Rating

I purchased a package where I bought the vehicle which covered oil changes and was told it was good at any dealer. The service advisor couldn’t find a record of a warranty so I paid for the service. More

by DONROBERSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Oct 12, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us, Don. We’d like to discuss this with you further if you could please contact us directly with a copy of your service agreement at your earliest convenience. We look forward to discussing this with you. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

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Employee Rating

Polite,nice,they try to fix whatever you have wrong or that needs to be maintained as effectively and quick as possible More

by Tdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Taylor Adams

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Sep 11, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

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Employee Rating

Your service department is always been Willing to go above and beyond the call for me. Every single maintenance visit I have made there More

by LEARJETACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Melanie Gregg

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Sep 11, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We feel our service department is what makes James Wood Buick GMC Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

Dealership Rating
Employee Rating

This dealership and service department 🏬 is totally top notch with knowledgeable service advisors that I'd recommend to anyone purchasing a new vehicle. 👍 More

by LEARJETACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Melanie Gregg, Sheldon Jeffcoat, Gavin Norris

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Sep 11, 2023

Tom Clark Auto Park responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

Dealership Rating
Employee Rating

always great service when I take my Canyon in . Edwin Chan is a great service writer More

by Nlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 11, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

September 09, 2023

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Employee Rating

Pulled in dropped car off. Went back at lunch and picked it up. Great work. More

by GMCCRAY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Sep 11, 2023

Tom Clark Auto Park responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2023

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Employee Rating

Friendly efficient service. I always choose James Woods auto park. Thank you very much for your service. More

by cemuniztx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Sep 11, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 08, 2023

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Employee Rating

Great service by great people! !! Efficient, on time, knowledgeable, efficient. A truly enjoyable experience. I would recommend this shop to all my acquaintances!!! More

by Cgwarner88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Sep 11, 2023

Tom Clark Auto Park responded

We cannot thank you enough for your wonderful review of James Wood Chevrolet Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 04, 2023

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Employee Rating

I always get great service when I’m in town . I really appreciate the great work. More

by BYRD.DAVID61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 07, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Have a great day! Sincerely, The James Wood Buick GMC Denton Team

September 04, 2023

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Employee Rating

Well pleased with the whole experience. Edwin the service advisor kept me updated frequently during my wait while getting some updates installed on my car. More

by armyman70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 05, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

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