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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 38

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

August 28, 2023

Dealership Rating
Employee Rating

Service is always done with care. They are always honest and explain what needs to be done and why. More

by Akeenpair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 30, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 28, 2023

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Employee Rating

Edwin does a great job of communicating. He is very professional. The work was completed quicker than expected. More

by chas.jwhite341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

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Employee Rating

Scam,Scam, stay away,They are doing warranty scams,they don't fix what needs to be fixed so that you can bring the car back so they can file it on your warranty More

by TRACYFOSTER518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 30, 2023

Tom Clark Auto Park responded

We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, James Wood AutoPark Management | 940-591-9663

August 27, 2023

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Employee Rating

I showed up for a simple installation of a shade for my traverse and ended up waiting 2.5 hours for someone to complete it. More

by ajthomas112000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 30, 2023

Tom Clark Auto Park responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

August 26, 2023

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Employee Rating

More promotions, take good care of your customers and try to keep them happy to keep their business. More

by SORZINOSTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2023

Tom Clark Auto Park responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

August 26, 2023

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Employee Rating

I appreciate the timeliness with which car maintenance is completed at James Wood. It’s always been an easy experience. More

by 23KLM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 29, 2023

Tom Clark Auto Park responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

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Employee Rating

Great service, pleasant people are so important! I thank you for all your support and exportee More

by SBETHWARREN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 28, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

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Employee Rating

Service was quick and easy. They were finished faster then they said they would be. More

by krukedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Whaley, Brandon Stolp, Jarrett Abel , Tammy Brooks, Sheldon Jeffcoat

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Aug 28, 2023

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

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Employee Rating

They always take care of my needs promptly and are always pleasant to talk with. I feel the waiting area is very comfortable. More

by FISHHOOK82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taylor , Samantha Oliphant in Service. 5 stars. Very pleasant and professional.

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Aug 28, 2023

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

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Employee Rating

Wonderful. courteous service I have experienced every time I take my vehicle in for checkups More

by CRIDENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Report | Print
Aug 25, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write about your experience with us! At James Wood Buick GMC Denton, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

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