Fette Ford Kia
Clifton, NJ
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1,582 Reviews of Fette Ford Kia
Fantastic Service Dept, Quick lane was easy to navigate, my advisor was Cyril Badechian & he was extremely knowledgeable, professional & had my vehicle done in a timely manner! my advisor was Cyril Badechian & he was extremely knowledgeable, professional & had my vehicle done in a timely manner! More
I purchased a 2023 New Ford Bronco with the Hard Top. After 3 years and 48,000 Miles, my hard top started having micro cracks appear throughout the hard top. Keep in mind I have never once removed the ha After 3 years and 48,000 Miles, my hard top started having micro cracks appear throughout the hard top. Keep in mind I have never once removed the hardtop and never had any accidents - I just had it parked in my driveway and over time it cracked under normal use. I brought the issue up with Ford and they advised that surpassed the 3 year and 36000 mile bumper to bumper warranty. I had to call Ford Customer Service, to which they opened a case number. Ultimately Ford customer service's best fix was to replace the worst portion of the hardtop at a 60/40 split - to which it still had to pay $2,000 out of pocket. This is not right at all - Ford should have covered the full replacement of all 3 pieces of the hard top - not just split the cost of one of the pieces. Please keep this in mind when buying the hard top broncos - Buyers Beware More
I walked in to look at Ford Broncos, and walked out with a deposit and next day the Bronco. They offered me a deal that I couldn't refuse. I went to other Fords in the area and felt unheard on what I was lo a deposit and next day the Bronco. They offered me a deal that I couldn't refuse. I went to other Fords in the area and felt unheard on what I was looking for. Not here. 2025 Ford Bronco Badlands edition. More
This dealership is the BEST! I love my Ford Bronco Sport!!!! The staff is great and the service top notch! I’ll never buy / lease from anywhere else. I love my Ford Bronco Sport!!!! The staff is great and the service top notch! I’ll never buy / lease from anywhere else. More
Have been a long time customer of Fette. Latest service was disappointing. When arrived for at service garage no one appeared to do check in. Waited a reasonable amount of time for assista Latest service was disappointing. When arrived for at service garage no one appeared to do check in. Waited a reasonable amount of time for assistance.I had to find an employee to do check in. Employee did not seem interested in helping . Overall experience was not good. Time to find another place for maintenance and service. Again a long time customer . Service is not what it used to be. More
I dropped a Mach-e with a charging problem off on Monday for a Wednesday appointment. On Tuesday morning the service advisor called to say the problem was identified and resolved, under warranty! I had th for a Wednesday appointment. On Tuesday morning the service advisor called to say the problem was identified and resolved, under warranty! I had the vehicle back in timer for a Wednesday road-trip saving the cost of a rental. Couldn't be more pleased. More
After making an appointment for car service for 9:30 am on a Monday, I went to Fette Ford Service for a 6-month oil change. I got there at 9:00 am and did not leave until 11:45 am. 2 hours and 45-minute on a Monday, I went to Fette Ford Service for a 6-month oil change. I got there at 9:00 am and did not leave until 11:45 am. 2 hours and 45-minute wait time for a simple oil change, which should take no more than 30 -40 minutes. And then I ask the intake guys (the people taking the cars in for service), and nobody can give me a straight answer as to why the long wait. UNBELIEVABLE!! This will never happen again to me, I promise you that!!! More





