Fette Ford Kia
Clifton, NJ
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1,562 Reviews of Fette Ford Kia
We are an Electrical Company and have been dealing with Ryan at customer service and his Tech Cesar. Talk about great and professional service. They are top notch and will highly recommend them to any o Ryan at customer service and his Tech Cesar. Talk about great and professional service. They are top notch and will highly recommend them to any of our business partners or colleagues. Super reliable. Always on point with service. More
Ryan, Ford service. Very professional and knowledgeable. I needed some help and advice. He was spot on. I appreciate him for that! Very professional and knowledgeable. I needed some help and advice. He was spot on. I appreciate him for that! More
I wish that I would have shopped around more As I fell that they didn't appreciate my business, felt misled and really disappointed with my trade in value, also when got my car serviced would have liked t that they didn't appreciate my business, felt misled and really disappointed with my trade in value, also when got my car serviced would have liked to been asked if I wanted a car wash as it was dirtier when I left than we arrived I would have told them not to wash my car, and a hour and half seemed too long for a basic service. More
I can’t begin to describe the horrendous service provided at this dealership. Came in for a repair due to a recall on my EcoSport back in September. I had to go through all types of hurdles, because the repr at this dealership. Came in for a repair due to a recall on my EcoSport back in September. I had to go through all types of hurdles, because the representative Ryan Kelder refused to submit the paperwork necessary in order for me to receive a rental. Steve Roman the manager is no help either any calls/emails sent to him were ignored. It wasn’t until multiple calls with corporate that Ryan admitted I was due for a rental as part of the recall in a voicemail. Never apologizing for all back and forth and rudeness on his part. Luckily I have the voicemails and emails in case they try to discredit me in a reply. My vehicle was finally finished on 11/13/25 with supposedly a new engine. However, not even 30 minutes into me driving, the check engine light came on. So my vehicle was kept since September to be replaced with a faulty engine? Corporate informed me to file a complaint with the BBB. I am going to follow through with that. Fortunately, I brought a new car and as a new member of the Toyota family. STAY AWAY FROM FORD. But if your luck happens to run out and you end up here, ask for any other representative who is competent and will show respect/kindness. More
Professional and knowledgeable staff. Seemed to have fixed the issue and hoping it continues. Appreciate Mike for his understanding and patience. Seemed to have fixed the issue and hoping it continues. Appreciate Mike for his understanding and patience. More
My husband and I are very happy and satisfied with Fette’s work, Mike and Ryan are very professional and always find ways to help us out and give us the best service possible. Fette’s work, Mike and Ryan are very professional and always find ways to help us out and give us the best service possible. More





