"Thanks to MB of South Charlotte my wife has been driving..."
Thanks to MB of South Charlotte my wife has been driving her late Model e300 (purchased at Sabates MB of South CLT) with a busted windshield < almost 4 weeks >.
Our insurance carrier (AUTO - OWNERS) normally uses a 3rd party workshop and will only provide a partial reimbursement when using an OEM.
In order to get the reimbursement , they require a detailed, itemized break down of the cost for parts + part #), setup, labor etc.
We provided MB such a listing before Adam Putnam left the company on 10/01/2020.
Ever since, we have made several inquiries as to the status of this quote and have nothing received as of today.
We were promised several times somebody would call us back !!!! Nobody is taking ownership.
STILL WAITNG AS OF TODAY 10/11/202
"Excellent service "
Efrem Lambert is very professional and knowledgeable salesman. Will recommend him to all friends and family members. Would rate my experience with him a 10 out of 10!
"Great Customer Experience"
My wife and I were looking to trade our Audi Q3 for a larger SUV. We contacted Efrem and let him know we were looking to trade for a New Mercedes Benz SUV. Immediately Efrem went to work and found the right Mercedes Benz for the right price. My wife and I have purchased several Mercedes Benz from Efrem Lambert who I consider to be the Best Certified Professional Mercedes Benz Sales Professionals in the industry. The best quality the Efrem displays everytime is he listens well to the customers need, and provides the right solution. Thanks again Efrem and South Charlotte Mercedes Benz for a Great Customer Experience.
"New purchase "
Traded for S550. Other Charlotte Mercedes dealer had been looking for over a year, but Efrem found what we wanted within weeks. Good to be a new MB of South Charlotte customer.
"Five Star Experience "
Best car experience ever! I would recommend this dealership to anyone. Completely 100% satisfied and thrilled with the excellent customer service and five star experience!
Other Employees Tagged:
, Walter gets FIVE STARS!
"Excellent!!! Exceptional!!!! Experience!!!"
Presently, I have purchase 3 Mercedes from Efram Lambert with Henderick and sent 5 person to also purchase mercedez. I went to Henderick again on last to see about get another mercedez, once realizing that the atophere was not the same due to the person who sold me and my friends our cars was no longer there. After contacting him I came and purchase a truck, my husband a car and my son a truck all on last week. I am presently contacting friends to ensure them to come to a place of excellent, exceptional, experience were all people are treated with pride and dignity regardless of choice of mercedez. Thank you again Mr. Efram Lambert
"Knowledgeable and professional. "
I highly recommend Efrem. If you are buying a new car and value your time than you owe it to yourself to work with a professional. Someone you can trust that will give you the honest feedback and high level of professionalism. Efrem knows the cars features inside and out. He even programmed my garage door opener. Five stars!
"Worse Mercedes Benz experience ever"
MB of South Charlotte delivered a CPO car that was suppose to be in prestine condition. Supposedly had been through the rigorous inspection to qualify it as a CPO. After driving the car the very next night come to find out that little things don’t work at all in the car. Well because it is CPO it is being handled by another MB dealer. We have went back and forth about their anxiousness to sell and deliver the car instead of making sure it was ready for delivery. It’s been a very unpleasant experience dealing with this dealership. Seeing how they actually operate, I should of bypassed them and went to another. This dealership was not very accommodating when the issue was their fault. I will not be a repeat customer of this dealership.