Dealership Experience
6 yrs, 8 mos
Industry Experience
8 yrs, 9 mos
Specialties & Trainings
New Car Honda Trained
Certified Honda Trained
364 Reviews
Write a Review364 Reviews of Efren Madrigal
January 20, 2018
Excellent Efren was very clear in his explanations, directed the purchase to the vehicle that we needed and helped the whole process to be quick, understandable Efren was very clear in his explanations, directed the purchase to the vehicle that we needed and helped the whole process to be quick, understandable and friendly. I will recommend it with my acquaintances More
January 20, 2018
Great customer service and follow-up from Efren M. Efren M. was extremely knowledgeable and concise in explaining all the available trims and options of the Honda Civic. He responded immediately to an Efren M. was extremely knowledgeable and concise in explaining all the available trims and options of the Honda Civic. He responded immediately to any emails or questions that I had. He had the vehicle prepped and ready to be driven right out of the lot. Overall, this was a hassle-free and pleasurable experience. I would highly recommend Joyce Honda and Efren M. for anyone considering the purchase or lease of any Honda vehicle. More
January 17, 2018
Received excellent customer service from Efren. Efren, made the leasing of my new vehicle a pleasurable experience. Efren first located the vehicle I was interested in leasing. We next took veh Efren, made the leasing of my new vehicle a pleasurable experience. Efren first located the vehicle I was interested in leasing. We next took vehicle for test drive and while doing so explain all the features and options. Afterwards we sat down made a deal without any pressure of hassling. As vehicle was just delivered to the dealer, Efren had vehicle prep and ready for pick up when I requested. More
January 15, 2018
Great experience, customer focued Efren was kind and replied to all our questions and we got the exact car we were looking for. Thanks Efren for the good customer service specially you Efren was kind and replied to all our questions and we got the exact car we were looking for. Thanks Efren for the good customer service specially your time and effort and every little thing that was done with our sale from the very beginning till the end to make it special. Thank you all and well done!! More
Other Employees Tagged: Steve Owusu , David Streisant
January 10, 2018
The Best Car Buying Experience! I have purchased 2 other new cars from other dealerships and I must say that this was the best car buying experience I ever had. Going to dealerships I have purchased 2 other new cars from other dealerships and I must say that this was the best car buying experience I ever had. Going to dealerships can be very intimidating. The minute I arrived Efren Madrigal was very polite and helped me right away. He went above and beyond to make sure I was comfortable with the sale. He went over all the features and was very attentive to all my questions. I want to thank him for his outstanding customer service. I definitely will recommend all my family and friends to purchase a vehicle from Efren. I give Joyce Honda and Efren Madrigal 5 + stars! More
January 05, 2018
Very good I recently purchased my fourth car from them. I have to say each time I have come they have worked with needs. I'm very happy with them. They are al I recently purchased my fourth car from them. I have to say each time I have come they have worked with needs. I'm very happy with them. They are all willing to help . More
January 01, 2018
Third Odyssey from Joyce Honda and counting Just got my third Honda Odyssey from Joyce Honda and couldn't be more pleased. Honda has raised the bar with all of the upgrades. My recent visit to J Just got my third Honda Odyssey from Joyce Honda and couldn't be more pleased. Honda has raised the bar with all of the upgrades. My recent visit to Joyce was by far the best one yet. Efren, my salesman was Great! In the past I would have been in there for hours. Not this time. Efren was always on top of things and the entire process was as smooth as can be. He was very knowledgeable about the new upgrades and changes to my vehicle. He hooked me up with a great service plan for my vehicle as well. When it was time to pick up my new Odyssey, I signed a few papers and was done in less than 45 minutes. I live ten minutes from Sussex Honda but drive 45 minutes for the Great Sales people and Great Prices at Joyce. I'll be back when my lease is up. More
December 31, 2017
Good experience with Efren Efren and Craig made this car purchase a very pleasant experience. Efren greeted me immediately upon my entering the showroom but was not pressuring Efren and Craig made this car purchase a very pleasant experience. Efren greeted me immediately upon my entering the showroom but was not pressuring in any way. He offered good insight into the benefits of the car I was looking at (Pilot) and then once we began discussing a possible purchase, he and Craig swiftly were very helpful and made the purchasing experience swift. Finally, before leaving with the new car, Efren walked me through many of the features to help make me more familiar with the car before leaving the lot. My sincere thanks to Efren, Craig and their team! More
December 29, 2017
Great and easy purchase experience I went into Joyce Honda with a specific car in mind (2018 Accord EX-L 2.0) and met with Efren. Most car buying experiences are stressful, however this I went into Joyce Honda with a specific car in mind (2018 Accord EX-L 2.0) and met with Efren. Most car buying experiences are stressful, however this was the opposite. Efren went above and beyond and was able to make this a quick, stress free transaction getting me out the door with my new car the next day. I would highly recommend both Joyce Honda and Efren. More