Egon Berardinelli
Egon Berardinelli at Matt Burne Honda
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Egon Berardinelli | Page 157

Service Manager

Matt Burne Honda

1110 Wyoming Ave
Scranton, PA 18509

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4.8
1,601 Reviews

Dealership Experience

21 yrs, 11 mos

Industry Experience

36 yrs, 10 mos

4.8

1,601 Reviews

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1601 Reviews of Egon Berardinelli

October 10, 2018

Dealership Rating

Charged for service that wasn't performed I brought my car in for an oil change and tire rotation. Part of that service was to inspect the brakes. A little over a week later, I started to hear More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Morgan Green , Brittney Brong, Jack Munley

Oct 15, 2018

Matt Burne Honda responded

We sincerely apologize that your experience at Matt Burne Honda was not 100% satisfactory.

October 10, 2018

Dealership Rating
Employee Rating

Yes I would recommend Serviced my car quickly. I did not have to wait a long time. Everyone is very friendly and the waiting area is very neat and clean. More

by SHELL5839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Munley

Oct 10, 2018

Matt Burne Honda responded

Thank you!

October 09, 2018

Dealership Rating
Employee Rating

Great dealer and great service. The service department is top notch. Very accommodating and they explain everything. Staff is very knowledgeable and friendly. I have never had a bad More

by LCC444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2018

Matt Burne Honda responded

Thank you so much for the recommendation...we appreciate it!

October 08, 2018

Dealership Rating
Employee Rating

Exceptional Service Another pleasant experience at the dealership. I am a long time customer have always been extremely satisfied with the service I get at Matt Burne Ho More

by CIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2018

Matt Burne Honda responded

Thank you!!

October 08, 2018

Dealership Rating
Employee Rating

Didn’t sell me something I didn’t need Greenwich Connecticut Honda recommended a power steering flush because of “dirty” fluid. Brought my car Matt Burne and they promptly informed me that More

by Mitchell S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2018

Matt Burne Honda responded

Thank you!!

October 04, 2018

Dealership Rating
Employee Rating

was very good Service rendered in timely manner and checked my vehicle thoroughly. Improved their services and less waiting time. Snacks and coffee available whil More

by RNP_56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Munley

Oct 15, 2018

Matt Burne Honda responded

Thank you! The tight parking lot is something we would like to change and we are exploring some options.

October 04, 2018

Dealership Rating
Employee Rating

Good experience Good customer service. However, just can't seem to fix a manufacturing issue. Will need to return a third time for same problem. Everyone is very frie More

by BS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 15, 2018

Matt Burne Honda responded

We're glad you had a good overall experience and apologize for having you return for the same problem.

October 04, 2018

Dealership Rating
Employee Rating

Oil change. Great on time services . I don’t agree that the review requires a minimum amount of words. I think it will discourage people from responding! More

by JOSEPHAWECHSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Munley

Oct 15, 2018

Matt Burne Honda responded

Thanks for your input!

October 02, 2018

Dealership Rating
Employee Rating

Prompt and efficient! My Honda CR-V goes only to Burne Honda for service. The staff is quite accommodating and caring. If there is a problem I can even drop in without a More

by ORSECKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2018

Matt Burne Honda responded

Thank you!!

October 02, 2018

Dealership Rating
Employee Rating

Oil change Very thorough and finished in a timely manner. I have used this dealership exclusively to service my Honda’s and have received the same excellent serv More

by EJMNASSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Green , Brittney Brong, Jack Munley

Oct 03, 2018

Matt Burne Honda responded

That's great! Thank you!!

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