Elena O'Hair
Elena O'Hair at Prestige Toyota of Ramsey
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Elena O'Hair | Page 2

Service Advisor

Prestige Toyota of Ramsey

1096 New Jersey 17
Ramsey, NJ 07446

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4.9
120 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

1 yr, 8 mos

Languages Spoken

English English

4.9

120 Reviews

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120 Reviews of Elena O'Hair

September 02, 2023

Dealership Rating
Employee Rating

The staff was nice and greatly took care of me. Over the phone for appointment, I heard the maintenance time would take 2 hrs at the lngest. The same time the staff told me on that day ended up w More

by Naru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2023

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department. We are so glad that our team was able to help with your needs.

September 02, 2023

Dealership Rating
Employee Rating

Awesome dealership with friendly and professional staff. I highly recommend this dealership for sales, service and parts. More

by DMCADAM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2023

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star rating! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

August 24, 2023

Dealership Rating
Employee Rating

Excelent attention. ..very nice people and very good actitud to the customer...thanks for your time and service More

by curielcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 24, 2023

Dealership Rating
Employee Rating

Elaina was great very professional and personable. Service was prompt, easy and courteous. Would highly recommend to friends. More

by Kubis77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: WAYNE SCHNEIDER

Aug 24, 2023

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elaina was able to take care of your vehicle in a timely manner!

August 24, 2023

Dealership Rating
Employee Rating

Wayne was very nice the service was quick and valet was awesome 10/10 experience something else was wrong with my car and they expressed the problem right away More

by tirhah7113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 23, 2023

Dealership Rating
Employee Rating

OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK More

by bgen69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Prestige Toyota of Ramsey responded

Thanks for sharing your 5-star rating for our team!

August 22, 2023

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Employee Rating

Friendly atmosphere, service department is under staff as I had a 10 o’clock appointment for an oil change and tire rotation that took 2 1/2 hours More

by D_Chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Prestige Toyota of Ramsey responded

We thank you for your business. We apologize for the wait time and we are working on hiring some quality employees to make our customer experience better in the future. Please reach out to Thomas Carrino 201-762-7101 if you would like to discuss further. Thank you.

August 18, 2023

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Employee Rating

It was a fast service and I was kept in the know about all work that my car needed. More

by rtedeschi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Cicero

Aug 18, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 18, 2023

Dealership Rating
Employee Rating

The best nice peoples nice location very clean d they are fast and I’m so happy More

by PAULMARTHAZ6@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful with your needs!

August 16, 2023

Dealership Rating
Employee Rating

The service was complete but the message on the dashboard that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not com More

by joannep.briglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Prestige Toyota of Ramsey responded

We apologize for the inconvenience but thank you for your business. We invite you to come in to have the issue cleared up.

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