Elgan Erastus
Elgan Erastus at Bill Jacobs MINI
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Elgan Erastus

Motoring Advisor

Bill Jacobs MINI

2491 Aurora Ave
Naperville, IL 60540

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Elgan Erastus

March 05, 2024

Dealership Rating
Employee Rating

Outstanding experience in returning for an oil change and more for my mini cooper. From the very first young man who assisted us, to Mitch the service advisor. Mitch was very polished, professional, an More

by Trixiern06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell shefveland

Mar 08, 2024

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

Dealership Rating
Employee Rating

Bill Jacobs Mini is does an excellent job when it comes to servicing my Mini. The process is complete and everyone makes sure your are completely informed and satisfied throughout. More

by pmklingberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch (service)

Mar 02, 2024

Bill Jacobs MINI responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 05, 2024

Dealership Rating
Employee Rating

Mitchell Shefveland always makes sure to get me in and back out on the road as fast as possible. Always very much appreciated More

by tluciani21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Shefveland

Jan 07, 2024

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We look forward to your next visit! Take care!

Jan 07, 2024

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

October 20, 2023

Dealership Rating
Employee Rating

Took my car here to get it serviced. They made the whole process nice and easy. The service advisor there Mitch helped a lot. More

by Chumbump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Shefveland

Oct 22, 2023

Bill Jacobs MINI responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 23, 2023

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2023

Dealership Rating
Employee Rating

Everyone was very polite and helpful. Servicing my MINI did not take long and I was promptly called when it was ready for pickup. I would like to give a shout out to Mitchell because he More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris DiBenardo , Mitchell Shefveland

Aug 30, 2023

Bill Jacobs MINI responded

Hi Emma, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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